Hailey
1
I was editing an article and when I was finished editing, I clicked publish, but nothing happened. Now I can’t publish articles I edited and the changes won’t get saved. It only lets me publish when I make an article of my own.
Anna
2
Weird! What article were you working on, and what happened? Can you make a screencast to show what occurs so I can share with the engineers – that way, they can work on a fix, but it’s hard to do anything if we can’t reproduce or see it. It looks like you made some edits in the last few minutes: http://www.wikihow.com/index.php?title=Look-Nice-for-the-Day&diff=prev&oldid=12498070
and http://www.wikihow.com/index.php?title=Cook-Parsnips&diff=prev&oldid=12498077
So I hope it’s working for you now, but if not, do please let me know about your browser and make a screencast so we can get it looked at. Thanks! PS You can use this link to share your browser info: https://aboutmybrowser.com/
and you can screencast with one of these options: http://www.wikihow.com/Create-a-Screencast
http://www.wikihow.com/Record-a-Screencast-with-Screencast‐O‐Matic
Thanks @Hailey-Girges
!
Hailey
3
I wasn’t working on an article, I was editing one. The article had something to do with making a squirrel your friend, but I forgot the title.
Hailey
4
And the articles that saved my edits was because I was patrolling.
Anna
5
Ok Hailey, well if it happens again please make a screencast – edits are going through for me, so there’s nothing I can do to get it fixed without seeing it from your perspective
Hailey
8
Wait…I only couldn’t publish in the Topic Greenhouse, but I could publish when I just do a random edit.
Anna
9
Gotya. Thanks for clarifying! I’ve filed that bug, so it’ll get a fix.