Q&A for How to Contact Qatar Airways

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Can my 15-year-old child travel alone on Qatar Air?

Community Answer

Yes. Children 15+ are treated as adults by the airlines.

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Question

What is Qatar Airways Lagos Nigeria office address?

Michael D Shaul

Community Answer

Opposite Silver Bird Galleria, 142 Ahmadu Bello Way 11th Floor - Standard Chartered Bank Building, Victoria Island, Lagos, Nigeria.

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Are there South Africa visa requirements for United States citizens?

Michael D Shaul

Community Answer

U.S. citizens (U.S. passport holders) visiting the Republic of South Africa for ninety (90) days or less for tourism / business purposes do not need visas.

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Question

How soon in advance of flight time can I check bags?

Chaitanya Pandey

Community Answer

You can check-in online or from the app starting 24 hours before and up to 45 minutes before departure (90 for international). To check-in and check bags at the airport, you must be there a certain amount of time before scheduled departure: Within the U.S. – 45 minutes.

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Question

How can I access the chat with an agent when I have trouble opening my Qatar Airways membership account to change my ticket?

Sarahcabbage

Community Answer

Try these steps: Log in to your Privilege Club account first, as some find chat works better when logged in; Use Incognito Mode, which has helped some travelers; Try switching browsers, like from Chrome to Firefox or Edge; Check Qatar Airways' Help Page for other contact options.

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How can I contact the head of customer service at Qatar Airways?

Sarahcabbage

Community Answer

You can reach Qatar Airways' Customer Service through their official Help page, which provides various contact options, including phone, email, and online forms. If you're looking for executive-level contacts, Abdulla Al Hanout is listed as the Senior Manager of Customer Care at Qatar Airways.

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Can my 8-year-old son travel with me on Qatar Airways with his expired passport?

Sarahcabbage

Community Answer

No, Qatar Airways does not allow passengers to travel with an expired passport. All travelers, including children, must have a valid passport that meets the entry requirements of their destination. Some countries also require passports to be valid for at least six months beyond the travel date. To avoid issues, it's best to renew your son's passport before your trip.

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Can my 8-year-old son travel with me on Qatar Airways using his expired passport?

Sarahcabbage

Community Answer

No, Qatar Airways does not allow passengers to travel with an expired passport. All travelers, including children, must have a valid passport that meets the entry requirements of their destination. Some countries also require passports to be valid for at least six months beyond the travel date. To avoid issues, it's best to renew your son's passport before your trip.

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