How to Fix Account Not Found on TikTok: Causes, Tips & More

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Why you’re seeing “Account Not Found” on TikTok
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Did you search for a profile on TikTok and see the "Account Not Found" error? While "Account Not Found" may mean the other person blocked you, there are a few other reasons you might see this message. Here's what it means when you see the Account Not Found TikTok error, what to do, and how to fix it.

If someone blocks you on TikTok, you'll see "Account Not Found" when you search for their profile. You may also see "Account Not Found" if the person deleted their account or their account was deleted by TikTok. Sometimes problems with the TikTok app or your internet connection can lead to this error.

Section 1 of 3:

"Account Not Found" Causes

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  1. TikTok, like many other social media platforms, lets you block people and prevent them from viewing your profile or contacting you. If someone has blocked you and you search for their profile, you'll see "Account Not Found."
  2. 2
    The account is private. Users can choose to make their account public or private. They could also hide certain things from other users, so it's possible the account is hidden for everyone.
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  3. If the username is no longer in use, you'll see "Account Not Found." The person you're looking for may have deleted their TikTok account or changed their username. If the name you're searching for doesn't match an existing account, you'll see the "Account Not Found" error.
  4. TikTok has a 180-day Inactive Account Policy. To prevent people from creating accounts with the intention of only taking a name, TikTok will reset custom usernames to a generic name after 180 days of inactivity. [1] If you're searching for a username that hasn't been active in a long time, you'll see "Account Not Found" if the username hasn't been reclaimed.
  5. TikTok bans accounts that don't follow the community guidelines. If the account you're looking for posted videos that violated the guidelines and continued uploading similar content after being warned, their account may have been banned from the platform.
  6. If you're sure the user exists and you're not blocked, something could be wrong with TikTok.
  7. You can't use the TikTok app without the internet. If you have a poor Wi-Fi or data connection, you'll most likely be unable to search for users and instead get the "Account Not Found" error.
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Section 2 of 3:

Troubleshooting "Account Not Found"

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  1. 1
    Check if you're blocked. To know if you've been blocked, try searching for the same username using a different TikTok account (or asking a friend to check). If the person's profile shows up from another account, you'll know you are blocked . [2]
  2. 2
    Check if the account was banned. If you're the owner of the account, you might be able to recover it if you didn't violate community guidelines.
  3. 3
    Make sure the server isn't down. The best way to tell if the servers aren't functioning properly is by visiting a tracker website like DownDetector . If you see a lot of recent user reports, it's likely that there's an issue on TikTok's end.
  4. 4
    Clear your app cache. If you have an Android, you can do this within your settings. If you have an iPhone or iPad, you'll need to delete the app and install it again.
  5. 5
    Check your internet connection. If you have an unstable internet connection, it may prevent the app from working properly. Troubleshoot your internet if necessary.
    • If you're trying to use TikTok using cellular data, try switching to a Wi-Fi network instead.
    • You can also test your internet speed in your mobile web browser.
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Section 3 of 3:

Frequently Asked Questions

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  1. 1
    Why am I seeing "Account Not Found" on TikTok? If you see Account Not Found , this means you're unable to see the current TikTok account.
  2. 2
    How can I tell if I'm blocked on TikTok? Try searching for the person you think blocked you. If you can't find their account and know they haven't deactivated it, you're blocked.
  3. 3
    What does "Account Not Found" mean on TikTok? Account Not Found on TikTok means you may be blocked by the user, the user may have deleted their account, or even internet issues.
  4. 4
    Why am I blocked on TikTok? If you're blocked on TikTok, you may have posted content that wasn't appropriate to the user. It doesn't have to be personal; it is usually a way for users to curate their own For You page and feed.
  5. 5
    How do I fix "Account Not Found" on TikTok? To fix Account Not Found , try searching for the user on a different account. Check your internet settings and try reinstalling the TikTok app.
  6. 6
    Can I restore a deleted account on TikTok? If you deleted your TikTok account, it is deleted permanently. You can only restore a deactivated account by logging back into your account. [3]
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      References

      1. ↑ https://support.tiktok.com/en/safety-hc/account-and-user-safety/inactive-account-policy
      2. ↑ https://www.tiktok.com/discover/what-does-account-not-found-mean?lang=en
      3. ↑ https://support.tiktok.com/en/account-and-privacy/deleting-an-account/deactivate-your-account

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