Q&A for How to Register a Green Dot Card

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How do I register without cell service?

iMetroLive

Community Answer

You can use a Green Dot card without registering, but the account will provide limited functionality prior to registration. The temporary card can only be used to make purchases until the initial amount loaded to it is exhausted.

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Question

I don't want to give out my social security number to activate my son's green dot prepaid visa. What can I do?

iMetroLive

Community Answer

If a valid Social Security number is not provided, a personalized card will not be issued. Activation requires online access, mobile number and identity verification (including SSN) to open an account and access all features. Activated, personalized card required to access some features.

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Question

Where is the money I put on my card?

Community Answer

Think of your money as electrons rather than paper or coins. Your money exists for the most part as recorded data in your credit-card company's computer system. Any bank can convert those electrons back to paper and coins whenever you want.

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Question

Why does it say my card number is wrong when I know it's correct?

Abdul Sattar

Community Answer

If you're having issues with your card number, don't share it online. Contact Green Dot directly for assistance and be sure you're using secure websites.

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Question

Can I use a Green Dot card to pay a bill?

Tb_loverrr

Community Answer

You can typically use Green Dot cards to pay bills, just like any other debit card. However, check with the biller to be sure they accept Green Dot cards, as there may be restrictions or limitations.

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Question

I forgot my PIN number. What can I do?

Amyfab15

Community Answer

Reset your PIN using your financial institution's app, or call the 800 number, or visit a local branch. Resetting via the app or visiting a branch is usually faster than waiting for a new PIN to be mailed, which can take up to 3 days.

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Question

Can I activate two temporary cards?

Kaung Kyi Lin Kyaw (Kaung Kaung)

Community Answer

Yes, you can, but you should be sure these cards are registered with the same bank.

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Question

How can I add my prepaid card to Green Dot without using a social security number?

Amyfab15

Community Answer

You can't add a prepaid card to a Green Dot account without providing your social security number. Green Dot requires you to verify your identity.

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