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Get Alexa to respond to voice commands again
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Is your Alexa device unresponsive? If your Echo isn't responding to voice commands, you may need to check your cables, Wi-Fi, or settings. Luckily, there are ways to get Alexa working again. Here's what to do if Alexa is not responding to voice commands.
Why Is Alexa Not Responding to My Voice?
Alexa may not respond to your voice if there is a problem with your Wi-Fi network, your Wake Word has changed, or due to hardware issues. For a quick fix, unplug the device fully for 20 minutes, and then plug it back in again.
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