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Q&A for How to Reset a Kindle Fire
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QuestionMy Kindle wiped away my photos and apps. How do I retrieve them?Pastel PandaCommunity AnswerUnfortunately, you probably can't. It sounds like they were permanently deleted from your device. If you shared them on an app, you may be able to get them back from there.
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QuestionHow do I put my apps back onto my Kindle Fire?Community AnswerIf you had registered your device, your apps should be on your cloud. If not, you would have to go back to the app store and re download them from there.
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QuestionWhat do I do if I factory reset my Kindle Fire and can't remember my password?Community AnswerLook through the instruction manual, or look up the number call it and it will allow you to reset it through email.
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QuestionCan I restore a Kindle by resetting it?Community AnswerYes, if you save progress through cloud, and if you back up your Kindle by plugging it into a computer and downloading the data to the computer.
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QuestionMy Kindle keeps powering on, then going off, then restarting. I cannot get past the screen that says Kindle Fire to do a reset. It continuously reboots. I let it die completely, to no avail. What should I do?Community AnswerTry restarting the device, then press and hold the power button for 40 seconds. Make sure it's charged. If that doesn't work, I highly suggest contacting Kindle Customer Care.
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QuestionHow do I unlock a password on a Kindle Fire?Community AnswerI have a Kindle Fire, and you first have to reset the Kindle by shutting it off at first. If that does not work, then you would have to ask Amazon to reset your Kindle.
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QuestionIf I reset my Kindle Fire 7 to factory defaults, and it deletes all my books that I've purchased through Amazon, will they download automatically when it's done resetting?Community AnswerNo, they will not, you will need to either put them on the cloud and then redownload them, or put them on a USB.
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QuestionI cannot get WiFi. It says "unable to connect to WiFi network." What should I do?Community AnswerTry power cycling your router for 30 seconds and hard restart kindle, press and hold the power button for 40 seconds.
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QuestionHow do I reset a Kindle Fire if I can't swipe on the screen?Top AnswererHold down the "On" button until the screen turns black. Wait a few moments, then hold the button until it turns back on.
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QuestionCan I reset a forgotten password without doing a factory reset?Community AnswerAfter getting your password wrong a few times, it will come up with an option to reset your password. Just click on that and follow the steps to reset it.
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QuestionMy Kindle won't turn on what do I do? I can't even get it to reset.Community AnswerIf it's not turning on, then the problem is probably that the battery was dead. You would want to charge it fully. After charging, it will usually turn on. If not, seek advice from an authorized repairer.
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QuestionHow do I unlock my Kindle?Top AnswererFind the buttons on the top of the device. Press the one furthest to the right. Then, enter your PIN. Your device should then unlock.
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QuestionMy screen is frozen, what can I do?Top AnswererHold the power button for several seconds until the screen turns black. Wait a few moments before restarting it by holding the button again.
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QuestionMy Kindle HD just shows a Kindle Fire all the time but no unlock swipe comes up. What should I do?Community AnswerYou probably need to do a factory reset on your Kindle. You can contact Amazon Customer Service and they can walk you through the steps to do a hard factory reset. Make sure your Kindle is charged before you call.
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