What Resetting Your Encryption Data Does on iPhone, iPad, or Mac

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While this error might seem scary, you won't lose any irreplaceable data
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Is your iPhone, iPad, or Mac computer prompting you to reset your end-to-end encryption data? This might be a frustrating or even alarming message, but resetting your encryption data won't delete your photos, videos, or text messages. In this article, we'll go over what data is reset when you reset encryption data and why you might get this error.

Things You Should Know

  • Resetting your encryption data will delete some information from your device, but you will retain photos, videos, and texts.
  • This error message pops up sometimes when trying to sign into iCloud on a new device.
  • You may experience this error due to a bug, glitch, or technical error, or if you don't have another Apple device nearby to approve your new one.
Section 1 of 2:

What does resetting end-to-end encryption do?

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    Thankfully, if you're forced to reset your end-to-end encryption data, you won't lose your photos, videos, or text messages. According to Apple, the following information will be deleted if you reset your end-to-end encryption data and will need to be re-entered once you set your device up: [1]
    • Home data
    • Health data
    • Keychain (saved passwords)
    • Payment information
    • Siri information
    • Wi-Fi network information
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Section 2 of 2:

Why does this message appear?

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    There are a few reasons that you may run into your device prompting you to reset your end-to-end encryption data :
    • You aren't able to approve your device from a trusted device. This could be due to an Apple bug, a technical issue, or not having another trusted device nearby to use for the approval process.
    • Two-factor authentication couldn't identify your device due to a technical issue or glitch.
    • Your encrypted data was corrupted (potentially due to a software bug, glitch, or technical issue) and couldn't be verified.

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      References

      1. ↑ https://support.apple.com/en-in/102651

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