Get your Hisense TV working again with this step-by-step guide
Is the LED on your Hisense TV blinking red? While this most commonly indicates a power supply issue, more blinks can point to other, more intense issues. Whether you have a Hisense Roku TV or any other Hisense model, you can use these troubleshooting steps to fix the blinking red light error on your Hisense TV.
Simple Fixes for a Hisense TV Blinking Red
To fix a Hisense TV that's blinking red and not turning on, check the cables and make sure enough power is getting to your TV. Next, power cycle it and use a flashlight to check the backlights. Finally, relocate any attached HDMI cables and contact support for additional help.
Steps
Section 2 of 4:
Common Fixes
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1Check the cables and that the TV is connected to a power source. Look behind the TV and make sure that the cable going to the wall isn't damaged (showing frayed, exposed, or drastically bent wires) and that it is plugged into a good power source. Extension cords or surge protectors may provide unreliable power, so plug the TV directly into the wall outlet.
- If the cables look good but the TV won't power on, try plugging it into a different outlet to see if that's the source of your problem.
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2Power cycle the TV. Turn off your TV and unplug it from power. While off and unplugged, press and hold the Power button on the TV for another 15 seconds so it can discharge any residual power in the capacitors. [2] X Research source
- Leave the TV powered off and unplugged for another 2 minutes.
- Once the 2 minutes have passed, plug the TV back in and turn it on to see if the issue is resolved. If not, continue to the next troubleshooting step.
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3Check the backlights. The backlights may have malfunctioned and won't light up the screen like they should; in this case, you won't be able to see the TV screen when the red light is flashing to know if it's on or off. Luckily, you can use a flashlight to see if this is the problem.
- With the TV turned on, point a flashlight at the TV screen (the flashlight needs to be on).
- Holding the flashlight close to the screen, move it around to different areas and look for faint images.
- If you see something, your TV screen is still working, but the backlights are not . If you bought the TV recently, call the store you bought it from or contact Hisense for a warranty claim. If you're confident in your repair abilities, you can replace the backlights .
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4Use different HDMI ports. If you're not using any HDMI cables, skip this step. You want to use different ports in case the one you're currently using is damaged and causing the red light to flash. [3] X Research source
- Unplug the HDMI cables and inspect them for damage. Replace any cables with visible damage.
- Plug undamaged cables into different HDMI ports.
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5Buy a new TV or get it repaired. If your TV is no longer covered by a warranty, your best option may be to buy a new TV, as the repair might cost more than a new one.
- If your TV is new and still covered by the warranty, you might be able to get a repair for free! Contact Hisense
for additional help to get a repair scheduled.
- Call +1 (888) 935-8880 9 am - 9 pm EST Monday through Friday or 9 am - 6 pm EST Saturday and Sunday. [4] X Research source
- If your TV is new and still covered by the warranty, you might be able to get a repair for free! Contact Hisense
for additional help to get a repair scheduled.
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