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Q&A for How to Ship a Package at the Post Office
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QuestionDo I have to use a box?DonaganTop AnswererA small, non-fragile item can be mailed in a padded envelope.
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QuestionWill they pick it up?DonaganTop AnswererYour carrier will pick up your item for delivery if you schedule a pick-up at USPS.com/pickup.
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QuestionCan I use a cardboard box that has U-Haul logos all over it?DonaganTop AnswererYes, as long as the mailing and return addresses are clearly visible.
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QuestionCan I pay for it in cash?DonaganTop AnswererYes.
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QuestionCan I go to my local post office and get my parcel packed and wrapped, or do i have to do it myself?DonaganTop AnswererThe Postal Service will not pack or wrap items for their customers.
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QuestionDo I have to put a return address?DonaganTop AnswererNo, but it's to your advantage if you do, particularly if for some reason the package cannot be delivered.
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QuestionShould the shipping label be on the side or top of box?DonaganTop AnswererBoth, if possible. If you have only one label, put it on the top surface.
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QuestionCan I use scotch tape for the address label?DonaganTop AnswererYes.
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QuestionDo I need ID to ship a package?Community AnswerNo, an ID is not required to ship a package.
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QuestionCan I pay by credit card?DonaganTop AnswererYes.
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QuestionDo I have to include any more details except for the return address and the address I want to ship to?DonaganTop AnswererThat's all you have to put on the parcel. The postal clerk will add postage and an indication of any special services you've requested, such as insurance, certification, registration, Express delivery, return receipt, or customs declaration.
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QuestionIf writing the label manually, how do I do it in proper form?DonaganTop AnswererWrite in all capital letters. First line: ADDRESSEE'S NAME. Second line:1234 STREET NAME (and apartment number, if applicable). Third line: CITY, STATE (two-letter abbreviation is enough) ZIP CODE (9 or 11 digits, if known). If the item is going to another country, put that country's name in capital letters on the fourth line.
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QuestionCan I use a box that I bought from Home Depot, for example?DonaganTop AnswererYes, as long as you can apply a clearly visible mailing address and the package meets USPS size limits.
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QuestionHow do I find the acceptable ways of wrapping a package for the post office?Community AnswerAsk the person at the counter. Most often, the person will tell you the way the post office wants it to be.
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QuestionCan I ship a liquid?Community AnswerYes, but it must follow the rules and regulations. The liquid cannot leak, must be in an appropriate container, and it cannot be flammable, combustible, or explosive.
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QuestionWhere can I get the tracking number?DonaganTop AnswererIt's on the shipping receipt you got when you mailed the item. If you insured the item with USPS, the number will be on the sales receipt. If you mailed through USPS.com, it will be in your e-mail confirmation.
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QuestionIf I don't have a printer, can I take the package to my local post officials and have an employee print a label out for me?DonaganTop AnswererNo, the post office won't address your package for you. You don't need a label. Just write the addresses on the package.
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QuestionIf I mail a package first class, do I get a tracking number?DonaganTop AnswererNot unless you pay extra for that service.
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QuestionCan I put rubber bands around a box that I want to ship?DonaganTop AnswererThat's really not a good idea. Shipping tape would be more practical, from the standpoint of both security and ease of handling.
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QuestionCan I send a package within a bubble wrap envelope from Walmart through USPS?DonaganTop AnswererYes, as long as you indicate an appropriate mailing address.
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QuestionHow do I receive my package?DonaganTop AnswererIt will be delivered to your mailbox or front door -- or, if that's not possible, a notice will be left in your mailbox to let you know the parcel is being held for pickup at the local post office.
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QuestionDo I get reimbursed for returning a wrong-sized product?DonaganTop AnswererYes, you should be reimbursed, but that's between you and the company selling the product.
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QuestionCould I just put the package in my mailbox with the red flag up and the mailman just pick it up?DonaganTop AnswererYes, if you're sure you have the right amount of postage on it. You run the risk of having the parcel delivered with additional postage charged to the addressee.
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QuestionHow do I have other party pay for shipping?DonaganTop AnswererSend the mailpiece COD (Collect On Delivery).
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QuestionDo I write the address of the person I'm shipping the package to, on the box, or mine?DonaganTop AnswererBoth. Put the destination address near the middle of the front or top surface of the package. Put the return address near the upper-left corner of the front or top surface.
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QuestionDo I need to put a stamp on the package if I have a label?DonaganTop AnswererIf your label is from a postage meter, you don't need stamps. If it's just an address label, you will need to supply postage.
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QuestionCan I put the destination address on the box myself and still have it sent out?Community AnswerYes.
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QuestionWill they ask for my phone number when I send a package?Community AnswerNo.
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QuestionWill a post office employee assist with packaging?DonaganTop AnswererNo, post office employees typically do not help with packaging.
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QuestionCan I ship a box that is 30" x 30" x 16" with USPS?DonaganTop AnswererA box of that size is likely too large for USPS shipping.
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