Linda Chau
Public Relations Specialist
wikiHow's Editorial Process wikiHow partners with over 1000+ experts from a wide range of fields to ensure our content is accurate and based on well-established research and testimony. Content Managers conduct interviews and work closely with each expert to review information, answer reader questions, and add credible advice. Learn more about our editorial process and why millions of readers trust wikiHow.
Co-authored Articles (7)
How to
Write a Press Release
Start a press release with an attention-grabbing headline in bold font. Begin the body copy with the date and city that the release is from. Your lead sentence should be a concise summary of the subject of the release. T...
How to
Handle Customer Complaints About Food
If the food you serve is cold, late, or just wrong, customers will let you know. Responding appropriately in these situations is important if you want to recover your public image and keep that customer’s business. Lis...
How to Submit a Press Release
Eager to get your message out there with an exciting press release? While it might seem a little daunting to grab the attention of major media outlets like news stations and magazines, it's definitely possible to get jou...
How to
Write an Associated Press Style Press Release
Want to get news agencies to cover your special event? Sending a press release is a great way to get that coverage, but only if you draft it correctly.. 19 May 2021. Editors will often toss out press releases that don’...
How to
Deal With Aggressive Customers
A complete guide to cranking down the volume on an unfriendly customer Aggressive customers can be a nightmare. Don't confuse them with assertive customers who simply insist on their rights; this article is about the cus...
How to
Improve Your Sales
The ability to sell someone something - whether it's a product, a service, or an idea - is the fundamental skill at the core of many, many jobs in the business world (especially ones with commission-based pay). When it c...
How to
Handle an Irate Customer on the Phone
Learn the most effective ways to deal with the angriest of customers If you work in customer service or own a business, you will occasionally need to take calls from angry customers. How you handle these calls can determ...