Q&A for How to Call Amazon

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  • Question
    How do i get a refund from a seller account I closed 30 months ago that I keep getting billed for?
    Community Answer
    You can contact an Amazon logistics customer support number 7029-3690-13.
  • Question
    Why does Amazon keep charging me fee for prime videos when I already canceled my membership? It has been like 5 months now.
    Community Answer
    It seems like your membership has not truly been cancelled, if you continue to be charged for it. Make sure to check the status of your membership in your Amazon profile and contact the customer support team for help.
  • Question
    I received someone else’s order, what should I do?
    Rudy Toth
    Community Answer
    Don't open it. Have your mail delivery man/woman retrieve it from you by telling them that it was sent to the wrong address.
  • Question
    I got a package that’s not mine.
    Da genius
    Community Answer
    This is a mistake made by many delivery people and is an easy fix. If the package belongs to someone nearby, simply give it to them. If it belongs to a person you do not know, then contact Amazon through a phone call or email and they will be able to deliver the package to the right person.
  • Question
    Husband forgot the password for his Amazon account . What should he do?
    Anurag Pant
    Community Answer
    He should choose the option of forgot password on Amazon's login account page, then a password reset link will be sent to his given email address or registered phone number.
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