Q&A for How to Contact StubHub

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How do I get my tickets back if they didn't sell?

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If your tickets didn't sell, turn the listing off and the tickets should reappear in your wallet.

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How do I ask Stub Hub to list an event for which I have tickets?

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They mention on their website that you should call their normal customer service number to ask about adding an event.

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Question

I live in Singapore where the StubHub app is not avail. I ordered tickets but can't view them online even with the access code. The contact number is only for US and Canada. How do I contact?

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StubHub doesn't operate in Singapore, so you'll have to place an international call to call the US customer service number (which is the only customer service number) and ask for help.

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My tickets haven't arrived by the date stated. Will I receive a refund?

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Yes, StubHub should refund you if the tickets never arrived. Just call them and explain the problem.

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I am a Cubs season ticket holder. Why am I unable to list my Cubs tickets for sale on StubHub directly from "My Cubs Tickets" account? It was working fine until June 6th.

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The Cubs used to have an agreement with StubHub, but it looks like their arrangement has ended. Unfortunately, it looks like you can't list tickets this way anymore.

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There's no chat button on the contact page, how can I contact support while being not in USA or Canada?

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You're going to need to place an international call. StubHub only has one customer service number.

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