Q&A for How to Recover a Hacked Facebook Account

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How can I recover my Facebook account when the hacker changes the email address and phone number?

R2_d2000

Top Answerer

Your only option would be to try to Contact Facebook to recover your account.

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Question

How can I get my Facebook account back when someone has changed my name?

Community Answer

If you have an email address linked to your account, click "Forgot password" on the login page. Then just follow the prompts and an email should be sent giving you instructions for changing your password. Once you've retrieved your account, you can change your name back.

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Question

I regained access, changed my password and restored my correct contact info, but the hacker changed my username/"vanity URL". How can I change it back?

R2_d2000

Top Answerer

Try to follow the steps on How to Change Your Facebook URL to change your username.

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Question

How can I get my Facebook account when I forgot my email address?

R2_d2000

Top Answerer

Try to use a recovery phone. If that does not work, try to see if you designated any of your friends to recover your account. If all else fails, you can try to Contact Facebook .

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Question

What can I do if a hacker unfriended all my contacts?

R2_d2000

Top Answerer

You will have to re-add all of your contacts back manually. Try to call or email them, explain the situation, and then send them new friend requests.

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Question

Someone hacked into my account and turned on the ''two-factor authentication'' settings. The code has to be entered before I can gain full access to the account and I don't have access to the code. What should I do?

Kreg

Community Answer

You will be able to gain access to your account again once you log into the account from a computer other than your usual computer. Then you'll need to check the account's settings to make sure the two-factor authentication (2FA) settings have been turned off. If your password is the primary way to log in, it would take a while to change your password, but you can reset it by clicking on the "change password" button, which is often near the top of your password list.

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Question

Facebook deactivated my account, I can't get into it anywhere, no one can see it. I have asked for an explanation and Facebook just sends messages saying it is under review. It has been over a month.

Kreg

Community Answer

This must be a frustrating situation for you. If you’re able to provide Facebook with a way to confirm the data associated with your account, Facebook may be able to help restore your account.

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