If you don’t know the person’s name: Hello, My name is Jenny White, and I am a member of the research team at ABC Industries. Avoid: using overly formal phrases such as “Dear Mister/Miss.” If you do know the person’s name: Dear Mr. Jameson, My name is Jeffery Anderson, and I am the accounts manager for the XYZ Organization. I’m reaching out to you in regards to your deposit on May 9th. Dear Ms. Stevens, My name is Jeffery Anderson, and I am the accounts manager for the XYZ Organization. I’m reaching out to you in regards to your deposit on May 9th. Tips: * When writing to a woman, use “Ms.” as opposed to “Mrs.” or “Miss,” regardless of her marital status. * If the person has a PhD, it is appropriate to address them as “Dr.”