How to Create a ChatGPT Account: Guide + Troubleshooting

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A step-by-step guide to signing up for ChatGPT & fixing verification problems
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ChatGPT, the AI chatbot released in November 2021 by OpenAI, is quickly becoming a global phenomenon. ChatGPT's capabilities range from answering simple questions to writing entire essays and programs. To use ChatGPT, you will need to create an account. This article will teach you how to create a free ChatGPT account on any device. We'll also walk you through upgrading to ChatGPT Plus for premium features, and help you fix sign-up problems relating to phone and email verification.

Things You Should Know

  • Create a free ChatGPT account at https://chat.openai.com/auth/login .
  • You can register for ChatGPT using an email address, Google account, Microsoft account, or Apple account.
  • You will need to verify your phone number to create an account.
Method 1
Method 1 of 3:

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  1. Head to https://chat.openai.com/auth/login to get started creating a new account.
    • If you see " ChatGPT is at capacity right now ", wait a few moments and try again.
    • You can also create an account using the ChatGPT mobile app for iPhone.
    • For now, there's no ChatGPT app for Android, but you can use the chatbot in your phone or tablet's web browser. [1]
  2. [2]
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    • You can also sign up through your Google , Microsoft , or Apple account. To do so, click the corresponding button.
    • If you register with a Google, Microsoft, or Apple account, skip to Step 6 once you're signed in.
  4. Your password must be at least 8 characters long.
  5. OpenAI will send an email to your inbox that contains a verification link. Open the message from OpenAI, then click the link to verify your email address.
    • If you didn't receive the email, click Resend email .
    • If you still haven't received the email, check your spam or junk folder.
  7. ChatGPT will send you a text message for phone verification.
    • ChatGPT is not yet supported in all countries. If you have a phone number from an unsupported country, you won't be able to create an account.
    • Using a virtual phone number (VoIP) to circumvent phone verification won't work, as ChatGPT can recognize VoIP phone numbers. [3]
    • If you live in an unsupported region or don't want to supply your phone number, check out our guide to using ChatGPT without a phone number .
  8. Once your code is accepted, you'll be logged in. You can now start using ChatGPT to help you write code , essays , and more!
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Method 2
Method 2 of 3:

Upgrading to ChatGPT Plus

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  1. You can sign in to ChatGPT by pointing your web browser to https://chat.openai.com/auth/login . If you don't have a ChatGPT account, you can create a free one using the method above.
    • ChatGPT Plus is a paid subscription that gives you faster response speeds, priority access to new features, and availability to ChatGPT even when demand is high. It costs $20 per month. [4]
    EXPERT TIP

    Tyrone Showers

    Technologist
    Tyrone Showers is a Technologist and the Co-owner of Taliferro Group, an IT consulting company based in Seattle, Washington. With over 35 years of professional experience, he specializes in API Design, e-Commerce, Operational Efficiency, and website development. He has a B.S. in Computer Science from DeVry Institute of Technology.
    Tyrone Showers
    Technologist

    OpenAI offers a premium subscription called ChatGPT Plus. This subscription provides access to all the latest features of the OpenAI chatbot, including the GPT-4 language model, priority access at peak times, and potentially faster response times. Consider subscribing if these benefits align with your demands.

  2. When logged in to ChatGPT, you'll see this option at the bottom-left corner of the window.
  4. Once you're signed up, you can start using the premium features of ChatGPT .
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Method 3
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  1. If you see the error "We couldn't verify your phone number," your phone may be blocking texts from the short code (short phone number) used by ChatGPT. The short code varies, but it's often 22395—a number that's also shared with hundreds of other services including Twitch, Ring, and Airbnb.
    • iPhone: [5]
      • Open the Settings app and tap Phone .
      • Tap Blocked Contacts . If you see 22395 or another similar short code, swipe left on the number and tap Unblock .
      • Tap the back button until you're back at Settings , then tap Messages .
      • If "Filter Unknown Senders" is enabled, tap the switch to disable it temporarily.
      • If "Send as SMS" is not enabled, tap the switch to enable it now.
      • Have ChatGPT send the phone verification text again.
    • Android: [6]
      • Open the Messages app and tap the three-dot menu â‹®.
      • Select Spam & blocked (stock Android) or Settings > Block numbers and spam > Block messages (Samsung Galaxy).
      • If you see a text from ChatGPT in your blocked messages, tap or long-press it, then tap Unblock or Restore . [7]
      • Have ChatGPT send the phone verification text again. If you don't receive it, return to your blocked messages—you will find the confirmation number there.
  2. Many users report that the sign-up form is picky about how you enter your phone number. If you see the error "We couldn't verify your phone number," try these fixes that worked for others:
    • Type your country code at the beginning of the phone number, prefaced by a plus (+) sign. For example, +44 12345678 .
    • Enter the country code a second time, even if it already appears with a + at the beginning. For example, if your phone number is +1 (123) 456-7890, try entering +11234567890 .
    • Try putting two zeros (00) between the country code and phone number.
    • Put two zeros after the country code, type the country code again, and then two more zeros. Then, type the rest of your phone number.
  3. ChatGPT may think your phone is a landline, VoIP, or premium number when it's not. While there's no quick fix, you can contact ChatGPT support by visiting https://help.openai.com and clicking the chat bubble at the bottom-right corner of the screen.
    • Include your name, phone number, email address, and the name of your mobile phone provider so the support team can help you.
  4. If you see "The email you provided is not supported," there might be an easy fix. Many people have seen this error when trying to sign up with a Google or Microsoft account, though it may also affect other email addresses.
    • Disconnect from your VPN when creating your ChatGPT account.
    • If you're using a phone or tablet on Wi-Fi, switch to your mobile data. If you are using mobile data, switch to Wi-Fi.
    • Clear your cache and cookies .
    • Try signing up again in a new Incognito or Private window.
    • Use a different web browser or device.
    • If none of these tricks work, create a new email address specifically to sign up for ChatGPT. [8]
  5. Sometimes you'll see "There is already a user with email" or "Wrong authentication method" when signing up. This can happen if you've already tried to create an account but didn't finish the sign-up process, or you signed up using a different authentication method (e.g., your Google account instead of entering your Gmail address).
    • In a new incognito window, try signing in using Continue with Google (gmail.com addresses), Continue with Microsoft (outlook.com, hotmail.com, or live.com addresses), or Continue with Apple (icloud.com, me.com, or mac.com addresses).
    • If that doesn't work, use your email address to sign in. On the "Enter your password" screen, click Forgot password? and follow the on-screen instructions to reset your password.
    EXPERT TIP

    Tyrone Showers

    Technologist
    Tyrone Showers is a Technologist and the Co-owner of Taliferro Group, an IT consulting company based in Seattle, Washington. With over 35 years of professional experience, he specializes in API Design, e-Commerce, Operational Efficiency, and website development. He has a B.S. in Computer Science from DeVry Institute of Technology.
    Tyrone Showers
    Technologist

    Practice using ChatGPT to enhance your creative workflow. ChatGPT is a valuable tool for writers and content creators to generate creative texts and many types of content. You can unlock its full potential by mastering how to refine prompts, provide clear instructions, and understand ChatGPT's recurring patterns.

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    I get the message: "We've detected suspicious behavior from phone numbers similar to yours". What do I do?
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    Community Answer
    This message means that your phone number cannot be used for creating an account. Try a different phone number, or contact try to contact the OpenAI team for help.
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      References

      1. ↑ https://openai.com/index/introducing-the-chatgpt-app-for-ios/
      2. ↑ https://platform.openai.com/signup
      3. ↑ https://help.openai.com/en/articles/6613520-phone-verification-faq
      4. ↑ https://openai.com/index/chatgpt-plus/
      5. ↑ https://support.apple.com/en-us/HT201229
      6. ↑ https://support.google.com/phoneapp/answer/6325463?hl=en
      7. ↑ https://support.google.com/messages/answer/7029021
      8. ↑ https://community.openai.com/t/the-email-you-provided-is-not-supported/142911/26

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