Q&A for How to Apply a Gift Card Code to Amazon

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  • Question
    How do you “scan” an Amazon gift card?
    wikiHow Staff Editor
    Staff Answer
    This answer was written by one of our trained team of researchers who validated it for accuracy and comprehensiveness.
    wikiHow Staff Editor
    Staff Answer
    Scanning an Amazon gift card can only be done in the mobile app. First, find the "Manage gift card balance" option under "Payment" in your account. Then, click the "scan" icon (the image of a camera). This will open your device's camera and prompt you to scan the claim code rather than typing it out.
  • Question
    If I accidentally scratched off part of the code, is there any way that I can still redeem it?
    Community Answer
    Yes. Contact the Amazon customer service department and visit the help pages of their website for assistance.
  • Question
    Do I have to have an Amazon account to redeem a gift card?
    Community Answer
    Yes, in order to purchase anything from Amazon you must have an account.
  • Question
    The code is unreadable once I removed the film from it. Is there another way to use the card?
    Community Answer
    You can call Amazon's customer service department.
  • Question
    How many gift card codes can you enter?
    Community Answer
    You can enter as many gift card codes as you like on Amazon--they will continue to apply to your Amazon purchases until you've exhausted your balance.
  • Question
    What can you do if your gift card has been used without your permission?
    Community Answer
    Generally speaking, there isn't much you can do to get a gift card balance back. You can try to file a claim with Amazon by contacting their customer service line or emailing them directly.
  • Question
    Where is the code on the card?
    Community Answer
    The physical gift card code should be on the back of the card. In most cases, you'll have to scratch off a film to view the code.
  • Question
    What do I do if my Amazon gift card doesn't have a number underneath?
    Community Answer
    It will always have a number underneath, since that is how you use the card. If there isn't one there, then it is likely a fake.
  • Question
    Is it required to have a credit card with my gift card or can I use this without a credit card?
    Community Answer
    You can use these cards without the need of a credit card.
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