Q&A for How to Get Out of a Gym Contract

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  • Question
    I signed a gym contract in December 2016 and I want to cancel it now. The reason for cancelling is that they were supposed to open in January but still are not open. How can I get out of my contract?
    Antonio Aiello
    Community Answer
    If you write a notarized letter informing them of your understanding that you were going to have access to the gym in January and agreed to the terms in good faith, they should let you out of the contract. If not, consult an attorney.
  • Question
    What if I signed a gym contract for a year and there is no mention of a cancellation clause, other than the initial three day grace period at the original time it was signed?
    Community Answer
    Claim that you're moving, and demand to speak to a manager or supervisor. There is no legal reason they have to cancel your membership, but if you become more trouble than you're worth, they will probably do it.
  • Question
    Can a gym contract be upheld if it is in my name but clearly signed by someone else who used their name?
    Community Answer
    Generally, no. I think you are stating that you NEVER signed anything. If you never signed anything, including a statement that this second person is authorized to enter into such contractual agreements on your behalf, the gym will probably bill you but they cannot legally enforce the contract that you did not sign. If you verbally authorized the person to enter into contractual agreements on your behalf, you are still obligated, but the gym would need proof. I am not an attorney.
  • Question
    Can I cancel a gym membership online?
    Christopher Lentakis
    Community Answer
    No, most gyms require cancellation in person at the club.
  • Question
    Can I be held to a contract for longer than 1 year? It has been a least four yearrs since I have signed up.
    Community Answer
    Most gym contracts are 6, 12 or 18 months. It's highly unlikely that you signed up for a contract that goes for over 3 years. Contact your gym and ask them for a copy of your contract, and that should outline the cancellation procedure on there.
  • Question
    I sent a note from my physician stating that I must discontinue my training due to my knee condition and terminate my contract. I received a form from them for my physician asking him to disclose my first, last and next visit and certify I can no longer continue training. Is this legal?
    Community Answer
    If it's not specifically required in the terms of the contract you signed, it is not a legal requirement. Depending on your state, there may be further restrictions on the gym. If your disabilities prohibit you from using the gym as intended when you signed, you should be released from future obligations and you can't be charged a cancellation fee, even if expected to recover. You may be due a refund for any prepaid services. Look up contract law in your state, request a copy of your contract, place applicable demands on them, know your rights and always be assertive.
  • Question
    Can I get out of a gym contract if I provided my billing information, but haven't been charged yet and have not gone to the gym or signed the contract?
    Community Answer
    You have not signed a contract, so there is no contract to get out of. Call the gym and tell them you're no longer interested. If they charge you anyway, call the card company and contest the charges.
  • Question
    What can I do if my gym membership expired, but they keep charging me and won't let me cancel until I pay them?
    Community Answer
    They probably can't cancel the membership if there is a balance because they would lose the record of that charge. If you are not able to pay in full now, talk to the gym about freezing your account; tell them you cannot pay the debt now but don't want to accrue any more debt in the meantime. Then discuss a timeline for paying off your balance and cancel when the account is current.
  • Question
    I got a month-to-month gym membership about 2 months ago, but I have never once used it. Can I be reimbursed for never using the membership?
    Community Answer
    Unlikely, but only that specific gym can answer this question.
  • Question
    What good reason can I give to freeze a gym contract if I am not allowed to cancel it? I signed up for a year and it has only been a few weeks and I don't want to do it.
    Community Answer
    It depends on the terms of the contract you signed. Most contracts allow you to cancel in the case of death, injury or relocating further than 25 miles from any location that they can transfer your membership to. Be honest with them and tell them you feel like it's not a good fit and would like to come to agreeable terms to cancel.
  • Question
    What if a family member used my credit card to buy a gym membership, but is no longer able to use it?
    Community Answer
    Memberships are not under a credit card; they are under a person's name. So if you signed the contract, you are legally obligated to pay. Is the reason you can no longer use it temporary (e.g a medical condition)? Many times, they will put your membership under a temporary freeze until you're able to make use of it again.
  • Question
    I have had my hours cut at work - my boss sent them a letter and they are refusing to cancel. What can I do?
    Community Answer
    Signing a gym membership contract is really no different than signing a rent or mortgage contract. You must follow through or they will pursue the debt through collections or whatever means they legally have to collect. If you're having trouble paying for it, consider using a credit card or borrowing some money.
  • Question
    What can I do if there is not refund policy?
    Community Answer
    Nothing. If there’s no policy, there’s no obligation to be refunded.
  • Question
    How do I get out of a gym contract when they refuse to cancel?
    Community Answer
    Gyms won’t "refuse" to cancel your membership. Generally there is either an outstanding balance, you need to pay some sort of exit fee, or they need you to sign something in person.
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