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Q&A for How to Update Apps on the Kindle Fire
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QuestionMy Kindle Fire V1 stopped opening Netflix, and Netflix Service cannot figure out what's wrong. Everything else with the Netflix app is working except my Kindle Fire. Do you have any idea what might be wrong?This answer was written by one of our trained team of researchers who validated it for accuracy and comprehensiveness.wikiHow Staff EditorStaff AnswerHave you tried uninstalling the app from your Kindle Fire and then installing it again? Sadly, there are some apps that no longer work with outdated systems.
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QuestionI am getting an error while updating my apps. What should I do?Community AnswerFirst you have to do some basic trouble shooting steps, like the hard restart.
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QuestionWhen I tap apps updated, I want to update a game, but it won't let me?Community AnswerYou probably have too many things. You need to delete a couple of things to make space for the app to update.
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QuestionWhat if I don't have access to the app store?Community AnswerYou should have access to it automatically. If not, you should contact Kindle customer service. If you have the app store but cannot access it, you may need to fix your internet connection.
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QuestionAfter updating my Kindle I get the message, "cannot install." What does this mean?Community AnswerYou might not have enough room on the hard drive to install it.
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QuestionCould I update an app on the Kindle Fire HD 8 which was downloaded from the Google Play Store?Community AnswerYes. Start the Google Play app, and find the menu near the top. Choose "My Apps and Games." You will see a list of apps you installed from Google Play and any available updates.
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QuestionWhat do I do when I press the button to get the game, but it does not download it and does not say why?Community AnswerYour storage might be full, or your privacy settings don't allow you to download it. If your storage is full, you should delete games that you don't play often or anymore.
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QuestionWhat should I do if my Kindle Fire says "No update available"?Community AnswerThat just means that there is not an update for you to install.
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QuestionCan I download movies from the Hallmark Movies Now app to my Kindle Fire (11th generation)? If so, how do I do it?Snakey006550Top AnswererYes. Install the app via the Amazon Appstore. Open the app, find the movie, and tap the download icon. Access downloaded movies in the Downloads section. Note that not all movies may be available for download, and they remain accessible offline for a limited time.
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QuestionHow can I fix the Buffalo News app if it no longer opens to the newspaper?Snakey006550Top AnswererTry restarting your device, updating the app, clearing the app's cache and data, or uninstalling and reinstalling the app. Make sure your internet connection is stable. If the issue persists, contact the Buffalo News support team.
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QuestionHow can I fix the issue of Max being stuck at 0% downloaded for a couple of hours?Snakey006550Top AnswererIf Max is stuck at 0% downloaded, check your internet connection for stability. Restart your device and try the update again. If it still doesn’t work, cancel the update and restart it through the app store. Clear the app store cache in your device settings and be sure you have enough storage space. Updating your device’s software may help. If nothing works, uninstall and reinstall Max, or contact Max support for assistance.
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QuestionWhy am I unable to update my Messenger app when it says an update is needed?Snakey006550Top AnswererIf your Messenger app says it needs an update but doesn't show the option, try these steps: Ensure your device’s operating system is up to date, uninstall and reinstall the Messenger app, clear the app cache and data, and restart the app. If you're using an older device, some features might not be supported. Consider accessing Messenger through a web browser or updating your device. If these steps don't work, contact Messenger support for assistance.
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QuestionHow can I update Messenger when it says "your version of Messenger doesn't support it" and only gives me the option to open the app?Snakey006550Top AnswererUninstall Messenger and reinstall it from the app store. Check if your device supports the latest version, as older devices may not be compatible. If it still doesn’t work, try using Messenger through a web browser. Contact Messenger support if the problem continues.
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QuestionHow can I update GD 2.2 on my Kindle Fire if there is no option to update it? Reinstalling doesn't work.Snakey006550Top AnswererIf GD 2.2 won’t update on your Kindle Fire, check its compatibility with your device. If it doesn't update through the Appstore, try downloading the APK file from a trusted source and sideload it after enabling "Apps from Unknown Sources" in settings. Clear the Appstore cache in settings under apps to refresh it. If the issue continues, contact the app developer or Amazon support for help.
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QuestionWhy won't some apps update on my new Kindle Fire? They keep saying "installing" even after I uninstalled them.Snakey006550Top AnswererIf apps on your Kindle Fire won't update and are stuck on "installing," ensure you have a stable Wi-Fi connection. Restart your device, clear the Appstore cache and data, and verify that there's enough storage space. Check for system updates on your Kindle Fire. If it still doesn't work, try downloading the app's APK from a trusted source and install it manually. If the issue continues, contact Amazon support for assistance.
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QuestionHow can I get all my Kindle titles to open on my new Amazon Fire?Snakey006550Top AnswererBe sure your device is connected to Wi-Fi, then open the Kindle app and use the "Sync" option. If some books still won't open, delete and re-download them from your library. Restarting the device and ensuring both the Kindle app and your Amazon Fire are updated may also help. If the issue persists, contact Amazon support.
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QuestionWhy won't my game app download, and why is there an "X" at the end of the download bar?Community AnswerIf your game app isn't downloading on your Kindle and shows an "X" at the end of the download bar, try these steps: Ensure you're connected to a stable Wi-Fi network, make sure your Kindle has enough available space by removing unused apps or content, power off your Kindle and restart it, check if your device software is up to date by going to Settings > Device Options > Update Your Kindle, and try re-downloading the app from the Amazon Appstore. If the issue persists, consider seeking Kindle-specific support or contacting Amazon customer service.
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