Q&A for How to Completely Power Down Your iPad

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What can cause your iPad to not have sound and not shut down?

Community Answer

If it hasn't been updated recently and if you are almost out of storage this can happen. Likewise, if you have an older generation iPad and you have updated, that could also be the problem. Old iPads aren't meant for newer updates.

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Question

My iPad is stuck on 'Verifying Update' and running continuously. How do I fix it?

Community Answer

Hold down the power button while simultaneously holding down the home button until it shuts down the iPad. Then, try restarting it. If the problem persists, contact Apple.

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Question

What do I do if my switch won't turn on or off when I push the button?

Community Answer

Go to settings and press on "general" and then "accessibility" and "assistive touch" and press on it.

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Question

What should I do if the power button is jammed?

Community Answer

Take the device to a repair shop or Apple store to get the power button replaced.

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Question

What can I do if my iPad screen is not responding?

Community Answer

Try restarting the device by force restarting it. If that doesn't work, try erasing and restoring the device. If you have not made a backup, you will unfortunately lose your data. Finally, you may need to take your device to the genius bar at your local Apple Store.

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Question

How do I turn off an iPad if the switch is broken?

Community Answer

Connect your iPad to your computer and do a restart from there if it is a software issue. If it is a hardware issue, then I would contact your local Apple help and have them fix the hardware issue.

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Question

How can I tell when my battery is low?

Stefania

Community Answer

Usually there will be an alert saying that you have a low battery when your battery gets to 10 percent. If this doesn't happen, you have probably turned off the setting that tells you that. To turn it on, go to the Settings app and then go to Battery. There should be a setting that tells you how to switch on Low Battery alerts in there.

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Question

What if the red power slider doesn't work?

Community Answer

Then try method two. Hold the power and home button simultaneously until you see the Apple logo.

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Question

How do I shut my iPad down?

Community Answer

When it's on, hold the rectangle button on the top of your iPad. Then slide the icon on the screen to "off" and the device will shut down.

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Question

How do I shut off my iPad if it's frozen?

Community Answer

Hold down the home button and the power button at the same time until the iPad shuts off. It should restart itself, and when it does, you can turn it off as usual.

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Question

What can I do to power my iPad on or off if the button is no longer working?

Community Answer

Activate assistive touch in settings. Then, under "device," press and hold the sleep icon.

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Question

How do I make a phone call?

Community Answer

You could do this by installing an app that allows you to make calls from your device.

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Question

My iPad says verifying data, but it won't stop. How can I fix it?

Community Answer

Hold the power button until it says "Power off". Then restart it.

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Question

How long should I hold the button before the power off slider appears?

Community Answer

You should only need to hold it for about 4-5 seconds.

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Question

How do I switch off an iPad touch if it is not working?

Community Answer

Follow the instructions listed in the article above.

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Question

What if my iPad will not shut down?

Community Answer

Try pressing down on the button really hard. Sometimes it can get stuck in place. If that doesn't work, you could contact Apple, or take the device to an Apple store.

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