wikiHow Example Letter Asking for a Refund [Your Name] [Your Address] [City, State ZIP Code] [Date] [Merchant Name] [Merchant Address] [City, State ZIP Code] Dear [Merchant Name], I am writing to request a refund for the [product/service] I purchased from your company on [date of purchase]. Unfortunately, I am not satisfied with the [product/service] for the following reasons: [explain the reasons why you are not satisfied]. I believe that I am entitled to a refund according to your company's refund policy, which states [insert relevant refund policy]. I am requesting a full refund of [amount paid] and I am willing to return the [product/service] in its original condition. I have enclosed a copy of the original purchase receipt for your reference. Please let me know if there are any additional steps I need to take to facilitate this refund process. Thank you for your prompt attention to this matter. I look forward to hearing from you soon. Sincerely, [Your Name] Page