Q&A for How to Use Facebook Marketplace on iPhone or iPad

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Question

I am able to access my Marketplace, but cannot open any details. Has anyone else had this problem?

Matt McQuinn

Community Answer

I use Marketplace every day and have occasionally experienced a bug. I'd recommend closing the app and then ensuring that you have the most updated version from the Google Play Store, App Store, etc.

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Question

I can’t find market place on Facebook any ideas why?

RAJA_GAUTAM

Community Answer

There can be various reasons for it. First it can be non-listing of the market place in the region you are looking for, others can be that the keywords you searched may not be matching with the listings. Try changing your location preference and try it with some variations in your keywords.

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Question

Marketplace icon does not appear on my menu. How do I get it?

eih digital

Community Answer

There are a few possible reasons and solutions you can try: 1) Check your menu settings: Ensure that the marketplace option is enabled or added to your menu settings. 2) Clear your cache and refresh the page 3) Update your software or platform 4) Contact customer support: If you have tried the above steps and the marketplace icon still does not appear. Remember that the steps to resolve this issue may vary depending on the specific software. The above suggestions provide general troubleshooting steps, but for more accurate guidance, refer to the documentation or support resources provided by the software or platform you are using.

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Question

Can I use Marketplace from a page to see the items listed on my page shared with a local Marketplace?

Henry Duy

Community Answer

Yes, you can. You can use the Shop feature included in your business page to create a Facebook shop. Follow these steps: Go to your business manager account, click All Tools, choose Commerce Manager, and select "create a shop." Then, follow the on-screen instructions to set up your Facebook shop. Once created, add Marketplace as a sales channel by going to Commerce Manager, selecting your shop, clicking Settings, Business Assets, and then Enable Marketplace. Your listings will show up in the Marketplace within 24 hours.

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Question

How do I save a draft in iPhone Marketplace?

Ginika

Community Answer

To save a listing as a draft in Facebook Marketplace on your iPhone, open the Facebook app, go to Marketplace, create a new listing, enter the listing details, and tap "Save as Draft" before exiting. Your listing will be saved as a draft for later editing and posting.

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Question

Do buyers automatically respond to a listing using a specific method?

Mike Vmic

Community Answer

No, buyers do not automatically respond to a listing using a specific method. How buyers respond can vary depending on their preferences, the platform or website they are using, and the specific listing. Common ways include contacting the seller directly, messaging through the platform, submitting an offer, or using a "buy now" feature.

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Question

How do I buy on Facebook Marketplace without a buy button?

Henry Duy

Community Answer

You can message the seller through Facebook Messenger, ask questions, arrange pickup, and pay through Messenger. The "buy now" button isn't available in all locations.

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Question

How do I receive messages from Marketplace on my iPhone?

Celvin Pieterson

Community Answer

To receive messages from Facebook Marketplace, ensure you have the Facebook Messenger app installed on your iPhone. Log in to Messenger using the same Facebook account you use for Marketplace, then open the Facebook app and tap on the Marketplace icon to access it.

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Question

How do I set up Marketplace Pay on my iPhone 8?

Ginika

Community Answer

To set up Marketplace Pay on your iPhone 8, open the Facebook app, go to the Marketplace, tap "Profile," select "Payment Methods," and add your payment information. Make sure your app is updated to the latest version for a smooth setup.

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Question

I can't see a photo on Marketplace. What can I do?

Tammih7

Community Answer

Contact the seller to inform them. They might repost the photo or send it to you via Facebook Messages.

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Question

What if I can't find the Marketplace symbol under ≡?

Henry Duy

Community Answer

If you don't see the Marketplace symbol under ≡, tap "See more" to find it. If it's still not available, check whether you are on the main profile or an additional profile, and switch to the main profile to use Marketplace. You need to have an older account, be over 18, live in a location where Marketplace is available, and use Facebook in certain languages such as English, Chinese, or Spanish.

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