7 Simple Steps to Remove an Apple ID Phone Number on an iPhone

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An easy guide to deleting an old phone number from an iPhone
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This wikiHow teaches you how to delete a phone number you no longer use from your iPhone. If you've already added your new phone number to your iPhone, you can remove the old phone number by making a quick change in your settings. If the phone number you want to remove is connected to FaceTime or iMessage, you'll need to remove it from those apps first.

Quick Steps

  1. Open your iPhone's Settings.
  2. Tap your name.
  3. Tap Sign-in and Security .
  4. Tap the phone number you want to remove.
  5. Tap Remove from Account .
Section 1 of 4:

Removing a Primary Apple ID Phone Number

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  1. It's the gray gear icon on your Home screen.
    • Use this method if you want to change or remove the phone number used for 2-step verification and account recovery for your Apple Account. You will only be able to remove the phone number if it is not linked to iMessage or FaceTime .
  2. It's at the top of the Settings menu.
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  3. It'll be near the top of the list below your name and email address.
  4. This displays options for that phone number.
    • If you haven't already added a new phone number, you will want to do that first.
  5. You will be prompted to select or enter a new phone number. [1]
    • If you don't see this option, the phone number you're trying to remove is in use by Messages and/or FaceTime. Jump down to Removing from Messages & FaceTime to learn how to select a different phone number or email address for those services. After that, you can return to this method to remove your phone number from your Apple account.
  6. Make sure you can currently access the new phone number so you can verify it if necessary.
  7. If the phone number you select is not already verified, Apple will text a code to that number. If you don't receive a code, this means you've already verified the phone number, and it's ready to use. [2]
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Section 2 of 4:

Removing from an iPhone You Can't Access

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  1. If iMessage texts, FaceTime calls, or other Apple communications are going to an iPhone you no longer have, you can quickly remove it by changing your Apple account password . [3] You can do this using any web browser at https://account.apple.com . Just sign in with your Apple Account username and password, select Sign-in and Security , click Password , and follow the on-screen instructions.
    • Changing your Apple Account password removes all phone numbers from your Apple devices. If you have a new phone number, be sure to add it to iMessage and FaceTime.
  2. If you switched to an Android phone from an iPhone and are having trouble receiving texts, you may have left your phone number registered to iMessage. If you no longer have the phone, you can deregister it at https://selfsolve.apple.com/deregister-imessage .
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Section 3 of 4:

Removing from Messages & FaceTime

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  1. It's the gray gear icon on your Home screen.
    • Use this method if you want to remove a phone number from the Messages app or FaceTime.
  2. It's all the way at the bottom of the Settings menu.
  3. This displays your FaceTime settings.
  4. To do so, tap the phone number you want to remove, then tap Remove to confirm.
  5. Tap the back buttons at the top-left corner until you've reached the list of apps, then tap Messages in the list.
  6. You'll see this under "iMessage."
  7. Tap the phone number, then tap Remove to delete it from iMessage. [4]
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Section 4 of 4:

FAQ

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  1. This usually happens when your old phone number is still connected to FaceTime or the Messages app. You can remove your phone number from these apps in Settings > Apps > FaceTime and Settings > Apps > Messages .
  2. If you don't want people to see your iPhone phone number on their caller ID, you can turn off "Show My Caller ID" in Settings > Apps > Phone .
  3. If you want to stop receiving calls temporarily, you can turn on Do Not Disturb or Airplane Mode. To permanently disable your phone number, contact your mobile carrier.
  4. If you no longer have your iPhone, changing your password should deregister it from all your Apple devices. However, if you switched to Android from an iPhone and are having trouble receiving texts, you must deregister your phone number from iMessage at https://selfsolve.apple.com/deregister-imessage .
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Community Q&A

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  • Question
    How can I recover my iPhone when I forgot my Apple ID and password?
    Sophie Walford
    Community Answer
    If you've forgotten both your Apple ID login and the password, the best bet is to go to iForgot online, or take the device to an Apple store where they can help you.
    Thanks! We're glad this was helpful.
    Thank you for your feedback.
    If wikiHow has helped you, please consider a small contribution to support us in helping more readers like you. We’re committed to providing the world with free how-to resources, and even $1 helps us in our mission. Support wikiHow
    Yes No
    Not Helpful 5 Helpful 13
  • Question
    How can I remove my phone number in my iCloud?
    Snakey006550
    Top Answerer
    To remove your phone number from iCloud, go to Settings on your iPhone and tap your name at the top to access your Apple ID settings. Select Name, Phone Numbers, Email. Under the "Contactable At" section, tap Edit next to your phone number. You can then remove the phone number by tapping the red minus button next to it. If your phone number is also linked to iMessage or FaceTime, you may need to sign out of these services first or deactivate them by going to Settings > Messages > Send & Receive and Settings > FaceTime.
    Thanks! We're glad this was helpful.
    Thank you for your feedback.
    If wikiHow has helped you, please consider a small contribution to support us in helping more readers like you. We’re committed to providing the world with free how-to resources, and even $1 helps us in our mission. Support wikiHow
    Yes No
    Not Helpful 1 Helpful 1
  • Question
    My iPhone will not allow me to remove my iPhone from my Apple ID.
    Snakey006550
    Top Answerer
    Make sure you're signed in to your Apple ID on your device. Go to Settings, tap your name at the top, and then tap iCloud. Scroll down and select Find My iPhone to be sure it's disabled. If Find My iPhone is enabled, you'll need to turn it off before you can remove the device. You may be asked to enter your Apple ID password or use your fingerprint/Face ID. If the device still can't be removed, visit Settings, iTunes & App Store, sign out, and try removing it from your Apple ID account by going to appleid.apple.com. If the issue persists, contact Apple Support for assistance.
    Thanks! We're glad this was helpful.
    Thank you for your feedback.
    If wikiHow has helped you, please consider a small contribution to support us in helping more readers like you. We’re committed to providing the world with free how-to resources, and even $1 helps us in our mission. Support wikiHow
    Yes No
    Not Helpful 1 Helpful 1
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      References

      1. ↑ https://support.apple.com/en-us/105034
      2. ↑ https://support.apple.com/en-us/105034
      3. ↑ https://support.apple.com/en-us/HT201349
      4. ↑ https://support.apple.com/en-us/108758

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