Setup Button on an Xfinity Remote: What to Do If You Can't Find It

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Plus, how to program your Xfinity remote to your TV
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If you're overwhelmed by all the buttons on your remote, you're not alone! Some Xfinity remotes have a lot of features, so they have a lot of buttons in a small space. Other Xfinity remotes are voice-powered and don't have setup buttons. Read on to figure out whether your remote has a setup button, where it's located, and how to program your remote to control your Xfinity box, TV, and other devices.

Finding the Setup Button on Your Xfinity Remote

Only some Xfinity remotes–XR11, XR5, XR2–have setup buttons. If yours has one, it's on the bottom-left corner of the remote. If not, you can pair it by pressing the microphone/Voice button and saying "program remote," or by pressing and holding the Xfinity and Info or Xfinity and Mute buttons.

Section 1 of 6:

Where is the setup button on the Xfinity remote?

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  1. The silver remotes have an oval-shaped gray setup button on the top right of the remote. If you have an XR2, XR5, or XR11 Xfinity remote, it's a small gray circle or square on the bottom left. [1]
    • Some Xfinity remotes don't have setup buttons. If you don't see one on yours, don't worry! You can either use the microphone feature to follow on-screen prompts or use the Xfinity button to enter a specific manufacturer's code.
  2. The XR15, XR16, XRA (large button), and XR100 (Xumo) remotes use voice commands or other methods to complete the initial setup. [2]
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Section 2 of 6:

Setting Up an Xfinity Voice Remote

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  1. If your Xfinity remote has a microphone button but no setup button, here's how to connect it to your TV box: [3]
    • Note: If you are setting up a Xumo Stream box, see Setting Up a Xumo Remote .
    • Turn on your TV and Xfinity set-top box or device.
    • Aim your remote at the Xfinity box.
    • If your remote does not have number buttons, press the microphone button on the remote and say, "program remote."
    • If it does have number buttons, press and hold the Xfinity and Info buttons at the same time, then enter the code that appears on your TV.
    • Follow the on-screen instructions.
    • Once you get to the step to pair the remote with your TV, continue with this method.
  2. Once the remote is paired with the Xfinity box, you will be asked, "Do you want to use your remote to control your TV power and volume?" To continue: [4]
    • Select Yes , and an on-screen keyboard will appear.
    • Use the remote to enter the name of your TV (e.g., Samsung Frame ) and select OK .
    • When you see "Ready to pair," select OK .
    • When prompted, follow the on-screen instructions to test the sound.
    • If your remote has number buttons and this process doesn't work for you, jump to Setting Up an Xfinity Remote with Codes .
  3. If you want to use your Xfinity remote to control an audio receiver, the steps are pretty simple: [5]
    • When asked "Do you want to control your audio receiver using your remote?", choose Yes .
    • Use the remote to enter the name of your audio receiver and select OK .
    • Select OK when prompted to pair.
    • Follow the on-screen instructions to test the setup.
    • If you run into any trouble, jump down to Setting Up an Xfinity Remote with Codes to learn how to use codes to program your remote.
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Section 3 of 6:

Setting Up an Xfinity Remote with Codes

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  1. If your Xfinity remote doesn't have a setup button, or you were unable to set up your remote to control your TV and other devices, you can use this method to set up your remote using device codes manually. To find your code: [6]
    • Go to Xfinity's remote page in a web browser.
    • Select your remote and click Continue .
    • Choose whether you're programming a TV or an audio device.
    • Select a manufacturer and click Continue .
    • A list of codes, including the "most likely code," will appear.
    • If your brand isn't listed, use the code 9-9-1.
  2. On the page that displays the codes, you'll also see specific instructions on how to enter those codes with your particular Xfinity remote. [7]
    • If your remote has a setup button: You'll typically press and hold the Setup button until the LED color changes and enter the code. If the first doesn't work, try the following code.
      • When the light turns green, enter the 5-digit code that's listed for your TV manufacturer. The green light should blink twice.
      • Then, you can point the remote at your TV and press the power button.
    • If your remote does not have a setup button: If there's no setup button but the remote does have number buttons, press the Xfinity and Mute buttons (or the Xfinity and Info (i) buttons) at the same time for 5 seconds, or until the LED light changes color. Enter the code for your device–if the light blinks green twice, it worked. If not, try the next code. [8]
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Section 4 of 6:

Setting Up a Xumo Remote

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  1. If you have an Xfinity XR100 remote and a Xumo Stream Box, the setup process is a little different. Begin by powering on your TV and Stream box. [9]
    • Also, make sure you've inserted batteries into your remote.
  2. Press the button once to start the setup process. [10]
  3. During setup, you'll be asked if you want to use your remote to control other devices, such as your TV and audio system. The Xumo setup wizard will walk you through the process. [11]
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Section 5 of 6:

Find Out What Type of Remote You Have

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  1. Usually, Xfinity remotes start with an XR followed by a number. Point your web browser to www.xfinity.com/support/remotes and compare the remote control pictures with the one you have. Currently, Xfinity has these remotes: [12]
    • Voice remotes: XRA Large Button, XR100, XR16, XR15, XR11.
    • Non-voice remotes: XR2, XR5, Silver with Red "OK" button, Silver with gray "OK" button.
Section 6 of 6:

How to Reset an Xfinity Remote

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    • Press and hold A (the triangle) and D (the diamond) on the remote for 3 seconds, or until the light at the top changes from red to green.
    • Press 9 - 8 - 1 .
    • When the light blinks blue three times, the remote is reset.
    • Press down the "info" and "home" buttons at the same time for 5 seconds until the light on your remote blinks.
    • Press Power, Last, then Volume Down in order to finish the reset. [13]
    • Press and hold the Setup button until the light color changes.
    • Enter 9 - 8 - 6 .
    • When the light blinks green, your remote is reset.
    • Press and hold Back and Add + at the same time until you hear a beep.
    • Enter 9 - 8 - 1 .
    • When the remote stops beeping, it is reset.
    • Press and hold the Home and Page Up buttons at the same time.
    • When the status light turns green, lift your fingers.
    • Enter 9 - 8 - 1 to complete the reset. [14]
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      • Still struggling to find the setup button? Don't hesitate to contact Xfinity customer service at 1-800-934-6489 or take the remote to your closest Xfinity store.
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      References

      1. ↑ https://www.xfinity.com/support/articles/programming-your-xfinity-remote
      2. ↑ https://www.xfinity.com/support/articles/get-to-know-xr11-remote
      3. ↑ https://www.xfinity.com/support/articles/programming-your-xfinity-remote
      4. ↑ https://www.xfinity.com/support/articles/programming-your-xfinity-remote
      5. ↑ https://www.xfinity.com/support/articles/programming-your-xfinity-remote
      6. ↑ https://www.xfinity.com/support/remotes/
      7. ↑ https://www.xfinity.com/support/remotes/
      8. ↑ https://www.xfinity.com/support/articles/programming-your-xfinity-remote
      9. ↑ https://www.xfinity.com/support/articles/programming-your-xfinity-remote
      1. ↑ https://www.xfinity.com/support/remotes/
      2. ↑ https://www.xfinity.com/support/remotes/
      3. ↑ https://www.xfinity.com/support/remotes
      4. ↑ https://www.xfinity.com/support/articles/programming-your-xfinity-remote
      5. ↑ https://www.xfinity.com/support/articles/get-to-know-xra

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