The Centers for Disease Control and Prevention (CDC) is a United States federal agency tasked with fighting diseases and supporting communities in the US [1] . While the CDC provides a lot of information on their website that you can access to learn about preventing the spread of diseases, sometimes you might want to contact them to ask a question or to get advice. This wikiHow will help you contact the CDC.

Method 1
Method 1 of 3:

Contacting By Phone

  1. Call 1-800-CDC-INFO (1-800-232-4636) [2] . This is the main phone number for the CDC, and you can call this number to ask questions about diseases and how to prevent them, and for general health advice.
    • This number is only staffed from 8am - 8pm Eastern Time, and it is available in English or Spanish.
    • Currently, this number is available for Coronavirus questions 24/7, but it is available in English only.
  2. Call 1-888-232-6348 for the TTY number [3] . If you are deaf or hard of hearing, then you can call this number for the same service as the main one.
    • This number is staffed from 8am - 8pm Eastern Time, and it is available in English or Spanish.
    • Currently, this number is available for Coronavirus questions 24/7, but it is available in English only.
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Method 2
Method 2 of 3:

Contacting By Email

  1. Navigate to the CDC-INFO contact form . The CDC does not provide a general email address, so you need to use the form on their website to email them.
  2. This will help the CDC better answer your question.
  3. This box allows you to type a maximum of 2000 characters.
  4. This can help the CDC better understand who is contacting them, and it will help them answer your question.
    • If you are associated with a public health agency, then you should fill out this section, and check the appropriate box.
  5. This will send your message to the CDC. You should get a response at the email address that you provided.
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Method 3
Method 3 of 3:

Contacting Through Other Methods

  1. The CDC allows you to message them on Facebook through Facebook messenger. To contact the CDC through here, navigate to their Facebook page , and then click on the Message button.
  2. If you want to send a letter to the CDC through the mail, then you can send it to the following address:

    Centers for Disease Control and Prevention
    1600 Clifton Road
    Atlanta GA 30329 USA
    [4]
  3. If you want to apply for a job at the CDC, or learn about job opportunities, then you can visit jobs.cdc.gov .
  4. Request a CDC representative to attend your event with the Request a Speaker form . If you are hosting an event and you want a CDC representative to attend it, then you can use this form to ask the CDC to send someone.
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Expert Q&A

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      Tips

      • The CDC has a lot of information available on their website . You can search this website before contacting the CDC to see if your question has already been answered.
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      Warnings

      • Due to the current Coronavirus pandemic, the CDC may be slow to respond to your email, and telephone wait times may be long.
      • If you think that you may have Coronavirus, call your doctor’s office.
      • If you are experiencing a medical emergency, then do not attempt to contact the CDC, call 911 instead.
      • You may not be able to contact the CDC during a government shutdown.
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