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How to Get a Jio Sim

This wikiHow teaches you how to order a SIM card for use with a Jio mobile plan. You can order a SIM using the MyJio app or by logging onto Jio's website.

Method 1
Method 1 of 2:

Using the MyJio Mobile App

  1. If you're using an Android, download the app from the Play Store . If you have an iPod or iPad, download it from the App Store .
    • If you ordered a phone directly from Jio's website (and SIM home delivery is available in your location), you'll receive an email containing a link you can use to purchase a SIM. This email message may not arrive until your new Jio phone is delivered. [1]
  2. It's the red circle that says "Jio" inside. You'll find it on the home screen or in the app drawer.
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  3. You'll be prompted to give permission for the app to send you notifications and access your location. All of these settings are optional.
  4. It's the second icon in the bar at the bottom of the screen.
  5. You can choose from Postpaid SIM , Prepaid SIM , or Pre to Post , depending on your needs.
  6. Use a phone number on which you can receive text messages. Jio will text you a one-time password (OTP) that you'll need to enter to continue.
  7. It may take a few moments for the code to arrive. If five minutes have passed and you still haven't received the code via text message, tap Re-Send OTP below the blank to try again.
  8. The app will determine your eligibility and then display steps to proceed.
    • Depending on your account and location, home delivery of your SIM may be available. If not, you'll be shown a coupon that you'll bring to a Jio store.
  9. You'll have to agree to Jio's terms and provide some information about your location. Depending on your setup and location, home delivery of your SIM may be available. If not, you'll be shown a coupon that you'll bring to a Jio store. [2]
  10. If you were able to set up home delivery, there's no need to complete the step. If not, use the store locator at https://www.jio.com/Jio/portal/storeLocator to find the nearest retail location, and show the coupon code to an employee (along with a local Aadhaar card with a passport-sized photo) to complete the order and provide you with a SIM.
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Method 2
Method 2 of 2:

Using the Jio Website

  1. Go to www.jio.com in a web browser. If you're using a web browser, you can order your Jio SIM on this website.
    • If you ordered a phone directly from Jio's website (and SIM home delivery is available in your location), you'll receive an email containing a link you can use to purchase a SIM. This email message may not arrive until your new Jio phone is delivered. [3]
  2. You can choose from Postpaid SIM , Prepaid SIM , or Pre to Post , depending on your needs.
  3. Use a phone number on which you can receive text messages. Jio will text you a one-time password (OTP) that you'll need to enter to continue.
  4. It may take a few moments for the code to arrive. If five minutes have passed and you still haven't received the code via text message, click Re-Send OTP below the blank to try again.
  5. The website will determine your eligibility and then display steps to proceed.
    • Depending on your account and location, home delivery of your SIM may be available. If not, you'll be shown a coupon that you'll bring to a Jio store.
  6. You'll have to agree to Jio's terms and provide some information about your location. Depending on your setup and location, home delivery of your SIM may be available. If not, you'll be shown a coupon that you'll bring to a Jio store. [4]
  7. If you were able to set up home delivery, there's no need to complete the step. If not, use the store locator at https://www.jio.com/Jio/portal/storeLocator to find the nearest retail location, and show the coupon code to an employee (along with a local Aadhaar card with a passport-sized photo) to complete the order and provide you with a SIM.
    • If you're using a computer, print the coupon code and bring it to the store.
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Community Q&A

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  • Question
    I have a Samsung J2 handset, and when I open my Jio app, I am not prompted to "Get a Sim." What do I do?
    Community Answer
    Restart your device. If that does not work, then go to a Reliance digital store.
    Thanks! We're glad this was helpful.
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    Not Helpful 2 Helpful 10
  • Question
    Is Jio supported for Blackberry Q5 4G?
    Rajat
    Community Answer
    Yes, you can use Jio on your Blackberry Q5, but you will not be able to call because your phone doesn't support voLTE. You can use Jio4G voice to make a call.
    Thanks! We're glad this was helpful.
    Thank you for your feedback.
    If wikiHow has helped you, please consider a small contribution to support us in helping more readers like you. We’re committed to providing the world with free how-to resources, and even $1 helps us in our mission. Support wikiHow
    Yes No
    Not Helpful 4 Helpful 14
  • Question
    Is Jio supported by my Redmi Note 3?
    Rajat
    Community Answer
    Yes, it will support on your Redmi Note 3.
    Thanks! We're glad this was helpful.
    Thank you for your feedback.
    If wikiHow has helped you, please consider a small contribution to support us in helping more readers like you. We’re committed to providing the world with free how-to resources, and even $1 helps us in our mission. Support wikiHow
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      Video

      Things You'll Need

      • Aadhaar Card
      • One passport sized photo.
      • Barcode that you got before in the My Jio app.
      • Current working mobile number.

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      References

      1. ↑ https://www.jio.com/cs/Satellite?c=RIL_FAQ_C&childpagename=JIO%2FRIL_FAQ_C%2FFAQ-Detail&cid=1461059699174&packedargs=d%3DTouch&pagename=RIL%2FWrapper
      2. ↑ https://www.jio.com/cs/Satellite?c=RIL_FAQ_C&childpagename=JIO%2FRIL_FAQ_C%2FFAQ-Detail&cid=1461059698927&packedargs=d%3DTouch&pagename=RIL%2FWrapper
      3. ↑ https://www.jio.com/cs/Satellite?c=RIL_FAQ_C&childpagename=JIO%2FRIL_FAQ_C%2FFAQ-Detail&cid=1461059699174&packedargs=d%3DTouch&pagename=RIL%2FWrapper
      4. ↑ https://www.jio.com/cs/Satellite?c=RIL_FAQ_C&childpagename=JIO%2FRIL_FAQ_C%2FFAQ-Detail&cid=1461059698927&packedargs=d%3DTouch&pagename=RIL%2FWrapper

      About this article

      Article Summary X

      1. Open the MyJio app.
      2. Tap Get Jio SIM .
      3. Select a SIM.
      4. Enter your phone number.
      5. Tap Get OTP .
      6. Enter the OTP code.
      7. Tap Proceed .
      8. Follow the on-screen instructions.

      Did this summary help you?
      Thanks to all authors for creating a page that has been read 71,635 times.

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