There are two iTunes versions on Windows 10: a stand-alone version distributed on Apple’s website, and a sandboxed version available on the Microsoft Store. While they’re both iTunes at first glance, there are some subtle differences. These differences may lead to connection issues between PC and iOS devices, so it can make more sense to install iTunes' standalone version instead. This article will show you how to uninstall the Microsoft Store version and install the standalone one.

Part 1
Part 1 of 2:

Identifying Which Version you Have

  1. 1
    Open the Microsoft Store app.
  2. 2
    Use the Search option to find the iTunes app.
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  3. 3
    Check if the app is installed. If you see the “This product is installed” text, this means that the Microsoft Store iTunes version has been installed on your computer.
  4. 4
    Uninstall iTunes from the Microsoft Store. Click on the Windows icon at the bottom-left corner to open the Start menu. Right-click on the iTunes logo > Uninstall .
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Part 2
Part 2 of 2:

Installing the Standalone Version

  1. 1
    Open the iTunes download page in your browser.
  2. 2
    Switch to the standalone version download page. By default, you will see a button that redirects you to the Microsoft Store. Scroll down the page until you see the Looking for other versions? text. Click on Windows .
  3. 3
    Download the iTunes installer. Make sure to download the installer that is designed for your OS version (32-bit or 64-bit). If you don’t know what Windows version you have, use this article.
  4. 4
    Run the installer. Open the folder with the iTunes installer, launch it and follow installation instructions.
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      Tips

      • Make sure to download the correct installer, depending on whether you have Windows 32-bit or 64-bit. Installing the wrong iTunes version will lead to compatibility issues.
      • Reinstalling iTunes will not affect your iTunes Media Library.


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