Q&A for How to Add a Gift Card to Your Walmart Account

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Question

Where is the gift card number on the gift card?

Christopher

Top Answerer

Look at the back of the card. The exact location could vary, but the number should be bold-faced and not near any title mentioning the word "pin." As described, you may have to scratch away at the silver surface to reveal it.

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Question

Can I use a gift card in my online account at the store?

Christopher

Top Answerer

Yes. Regardless of your addition of the gift card online, you can still use that gift card at the store, but this will decrease your available amount for the next use online.

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Question

Where is the four-digit PIN on the gift card?

Community Answer

It's on the back underneath the silver-surfaced scratch-away strip. For digital gift cards, Walmart will add the card to your account and send you your PIN within your confirmation email.

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Question

My Walmart gift card has 17 numbers. What do I do now?

Christopher

Top Answerer

Some of the newest Walmart gift cards have 17 numbers. Just enter what you see into the gift card field for card numbers.

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Question

What should I do if the PIN on my gift card has been scraped off?

Christopher

Top Answerer

You should contact Walmart.com Support using the number listed on the back of the gift card for assistance with this issue.

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Question

What should I do if the gift card code I entered does not work?

Christopher

Top Answerer

You should contact Walmart.com Support using the number listed on the back of the gift card.

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Question

Can I add a Visa gift card to my Walmart account?

Christopher

Top Answerer

When adding a Visa gift card, you should enter it as a Visa debit card, not as a gift card.

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Question

Can I transfer money from a Walmart gift card to my checking account?

Christopher

Top Answerer

You cannot transfer money from a Walmart gift card to your checking account. Funds on a Walmart gift card are only valid for purchases within the Walmart universe, either online or in-store.

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Question

After loading the gift card onto my account, how do I use it?

Christopher

Top Answerer

After you've added a gift card to your account, Walmart automatically applies it to your order. The card is only debited when you confirm your purchase by clicking the 'Submit' button.

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Question

When ordering online, how can I ensure I select the correct gift card from my account if only the last four digits are displayed?

Christopher

Top Answerer

If you assign clear nicknames to your gift cards, it should be easier to distinguish them when making a purchase, even if only the last four digits are shown. However, you should always double-check the full card details at checkout to confirm the correct gift card is being applied.

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