Q&A for How to Charge a Mophie

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  • Question
    How long does it take for a mophie case to fully charge?
    Community Answer
    This will differ, depending on the charger you use. Since the device has a 12 Ah battery, if you charge it with a 1 Amp charger, it will take 12 hours to charge. Similarly, if you charge it with a 2.1 Amp charger, it will take just under 6 hours to charge. This is assuming a 100% charging efficiency.
  • Question
    How can I tell if my Mophie is charging?
    Community Answer
    Look at the lit up dots on the Mophie. If they're flashing, that means it's charging.
  • Question
    What is the red and green toggle at bottom of the case for?
    Erin Fonvergne
    Community Answer
    It's the power switch. When it is red the charger is off. Switch it on when you want to start charging your device. Switch it off once your device is charged.
  • Question
    Where is the power switch on a Mophie?
    Community Answer
    Bottom back of phone on the left.
  • Question
    Does it have to be on or off when it is charging?
    Community Answer
    It is optional but it is recommended to turn it off while it is charging. This is to avoid having too much electricity than what is actually needed.
  • Question
    How long will the charge last?
    Community Answer
    The charge will last about a day, considering it takes an amount of 12 hours to fully charge.
  • Question
    Should I allow the mophie to completely "die" before recharging it? Would recharging the Mophie before it is completely discharged reduce the life of the mophie?
    Community Answer
    It’s best to let it get down to the remaining two lights and charge it overnight if you possibly can.
  • Question
    My Mophie pack is not charging. How do I charge a Mophie battery pack?
    Community Answer
    If it is not charging, contact Mophie and see if they can offer a replacement.
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