Q&A for How to Edit Your TikTok Profile

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What do I do if I tried to use a correct username, but it is not saving?

Aasim

Top Answerer

If you use a correct username but it does not save, then double check to make sure that the username only contains alphanumeric characters, underscores, and dots.

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Question

How do I edit an existing video caption on TikTok?

Community Answer

You can't change your caption on an already posted video. If it's in your drafts, then you can just tap on the caption to edit.

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Question

What do I do if I can't change my TikTok profile and it's been 30 days?

Aasim

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It is possible someone hacked your account. Change your passwords and contact TikTok support via the "Report a problem" feature.

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Question

How do I remove my TikTok profile photo?

Aasim

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You cannot remove your TikTok profile photo, but you can overwrite it with a black image.

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Question

I want to change my name again. How can I accomplish this?

Aasim

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If you changed your TikTok ID or username, you cannot change it for 30 days. If you changed your display name, then you can change it again without waiting.

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Question

How do I edit my TikTok profile and get my videos back?

Aasim

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If you entered your age as under 13, your videos have been hidden from public view. You can still access them by entering an email address in the "report a problem" section. If you already entered an email address, then TikTok will email you the videos.

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Question

How do I send direct messages on TikTok without putting in a phone number?

Community Answer

You cannot. As a measure of protection against spam, you must insert a phone number.

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Question

My username has become invalid. How do I fix that?

Aasim

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Make sure that there are only alphanumeric characters with no special characters (excluding non-English alphabets, underscores, and the dot character).

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Question

How do I change the email connected to my Tik Tok profile?

Aasim

Top Answerer

Go to Tik Tok settings (triple dots) > Privacy and Security and tap on your email listed there. If you connected your Tik Tok account to your Google account or Facebook account, you will no longer be able to sign in with your email address. You can, however, add or change your phone number.

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Question

How do I upload videos that I've recorded on a game to Tik Tok?

Aasim

Top Answerer

Choose the "Upload" button from the recording interface, then choose the video you would like to upload.

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Question

How do I go live? I don't have a live button.

Aasim

Top Answerer

Live streaming is only available to those who have 1,000 fans or more. You have to first establish yourself as a creator before you can gain access to live streaming.

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Question

How do I change my birthday on TikTok when I entered the wrong one when I created the account?

Aasim

Top Answerer

If you entered your birthday incorrectly, you will need to send a picture of your government ID (such as a passport or driver's license) to TikTok, who will then verify your age. You may want to follow TikTok on Twitter (@tiktok_us) for more information, as well as follow the instructions in this article .

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Question

How do I log into my account if it says I'm "unauthorized"?

Aasim

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If your account is suspended, you will need to contact TikTok support. Use the "Report a problem" feature or email their support staff.

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Question

How can I change my TikTok email address?

Aasim

Top Answerer

You cannot change your email address, but you can remove it. Choose "Email", then choose "Remove". It is recommended that you sign up with a phone number because by doing so, you can get password resets, log in with verification codes, and post comments/send direct messages.

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Question

My TikTok directs to the wrong YouTube channel. How do I fix it?

Aasim

Top Answerer

It means that you chose the wrong channel. Disconnect your YouTube, sign in through the TikTok app, then choose the correct channel.

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Question

My profile page no longer has an Edit button. What do I do?

Aasim

Top Answerer

It means you entered your birthday incorrectly. You will have to send a picture of yourself along with an ID to privacy @ tiktok.com.

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Question

What should I do if TikTok is not letting me edit my profile?

Aasim

Top Answerer

It is possible that you entered your age incorrectly. You want to verify that you are above 13 by following these instructions .

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Question

How do I log in to TikTok via my email address?

Aasim

Top Answerer

You can only log in with an email address if you set one upon account creation. If you delete your email from the TikTok platform, you will only be able to add a phone number.

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Question

If I make another account, will it delete the drafts on one account since I logged out, or will they still be there?

Aasim

Top Answerer

They will still be there. However, you will need to re-login with your old account to access them. Uninstalling the TikTok app removes all drafts saved on your device.

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Question

How can I determine which group member has made changes to a group TikTok bio?

Aasim

Top Answerer

Group TikTok accounts are not an official feature, so you cannot view changes you made to an unofficial group account.

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Question

Can any person save my TikTok profile and possibly misuse it?

Community Answer

No, however people can download your videos (unless you change your account to private).

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Question

How do I change my birth date on my TikTok profile?

Aasim

Top Answerer

If you messed up with your birthday, then email a photo of a government sanctioned ID (such as a passport) with an impromptu photo of yourself to privacy@tiktok.com. Because you indicated that you are too young, TikTok needs proof that you are above the legal age for use of social media.

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Question

Why can't I change my TikTok profile picture?

Aasim

Top Answerer

If you are under 13, then certain features will be unavailable. This is following a settlement with the FTC. Content on TikTok can be inappropriate to minors, and creating a public profile can lead to harassment as well as the disclosure of personal information, a violation of COPPA.

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Question

What to do if I want to change my phone number, but I don’t have my previous phone number?

Aasim

Top Answerer

If you do not remember it, then you can contact TikTok support using the "Report a Problem" feature.

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Question

My account won’t let me tap to change the username button, even though it has been 30 days. How do I fix this?

Aasim

Top Answerer

It is possible that your account has been compromised. Change your password for any and all social accounts you possess, then contact TikTok support via the "Report a problem" feature to try to get your information back.

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Question

How do I edit the caption of my TikTok video?

Community Answer

You can’t. You have to either redo the video or save it an post it again and redo the caption along with it or. If you’ve make a spelling mistake, you can put the correction of the spelling in your comments with an asterisk (*).

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Question

How do I remove my card details?

Aasim

Top Answerer

TikTok uses Google Wallet or iTunes to make purchases. You want to see Apple's or Google's support pages for changing or removing your card details.

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Question

I'm getting a message that says my phone number is already in use. What should I do?

Community Answer

If you’ve got another account with that phone number linked, you won’t be able to use it for any other accounts. If you haven't used the number for any other accounts, you'll have to contact TikTok support to have the number cleared for your use.

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Question

I can't upload a profile picture from my gallery. Why is that?

Aasim

Top Answerer

It is because you chose "Don't allow" when TikTok asked to access your photo gallery. You will need to go to the privacy settings for your phone and choose the option to access your camera and photos.

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Question

How do I edit my TikTok profile and see who likes my videos or views them?

Community Answer

You can edit your profile by pressing the red Edit button on your profile. Sadly, you cannot see who likes or views them, only the amount.

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