Q&A for How to Fix Gas Water Heater After a Flood

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  • Question
    What's wrong if the pilot light will light, but when I turn on the heater it goes out?
    Community Answer
    Most likely it is due to a bad thermocouple, you'll need to replace it. It is a very cheap part to replace.
  • Question
    Can I use paper to start a water heater with an igniter, and bypass using the igniter?
    Community Answer
    No. The system is designed to not work at all if any component fails a checksum.
  • Question
    How do I clean the gas valve on a hot water heater?
    Community Answer
    Replace it. It's not a serviceable part, and should never be tampered with.
  • Question
    Why does my pilot light go out when I release the button?
    Community Answer
    Because the button is connected to the light and turns off when you turn it a certain way.
  • Question
    Does my electric water heater have a pilot light?
    Community Answer
    No, pilot lights are used for gas water heaters only.
  • Question
    Does the bottom of the water heater need to be dry before I use it again?
    Community Answer
    Try using a towel to wipe the bottom of the water heater before attempting to start it. You can use a stick to get the towel into hard-to-reach places. The water heater is most likely safe to use as long as the water is not dripping on any components. If you are concerned about safety, consider getting a plumber to do an inspection.
  • Question
    A very small amount of water drained into my hot water heater and put the pilot light out. I was able to relight the light after it dried out about 24 hours later. Is it safe to use?
    Community Answer
    Yes, it is most likely safe to use. If you are concerned about potentially dangerous damage, consider calling a plumber to do an inspection.
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