Q&A for How to Fix Your Hacked Hotmail Account

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How can I tell if I've been hacked?

Luigi Oppido
Computer & Tech Specialist
Luigi Oppido is the Owner and Operator of Pleasure Point Computers in Santa Cruz, California. Luigi has over 25 years of experience in general computer repair, data recovery, virus removal, and upgrades. He is also the host of the Computer Man Show! broadcasted on KSQD covering central California for over two years.

Luigi Oppido

Computer & Tech Specialist

Expert Answer

A big thing you'll see is your email suddenly being flooded with random spam email. You'll be inundated with either the same email or an email that has the same content with different subject lines. That would be a big indication that someone has gotten your username and password combination and is using your email address.

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Question

After I have been hacked, how can I stop the hacker from sending email to my contacts demanding money?

Community Answer

Notify those in your contacts list that your account has been compromised. You cannot stop the emails from being sent, but you can make sure others know to ignore the emails send from your account while you do not have control of it.

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Question

Every day I get a message my account has been blocked. I reset my password and when I use the new password I get the same message. I then have to get a code to get into my account. How do I keep my account unblocked?

Community Answer

Account blocking is an automated process by Microsoft when it detects suspicious activity on an account. Contact Microsoft support if you are having continuous issues with the account blockage.

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Question

Someone is using my @live account. WHat can I do?

Community Answer

Get in contact with Microsoft Support, or change your password and boot that person if you can.

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Question

My Hotmail account was hacked, I recovered it once but it is hacked yet again. How do I go about this problem?

R2_d2000

Top Answerer

Change your password to something very hard to guess. Also turn on 2 step verification to make your account hard to hack.

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Question

Is changing my password enough if my email account was hacked and spam was sent to many accounts?

Community Answer

In addition to changing your password, you should consider notifying your contacts that your account was compromised. You should also use great caution in the future of downloading unfamiliar files or responding to emails requesting personal information.

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Question

The emails from a safe sender contact (family member) constantly appear in my "deleted" file. There are many things I want to keep private from him. Is he hacking into my account? He isn't blocked.

R2_d2000

Top Answerer

Someone could be hacking your account, you should immediately change your password , and then, to be absolutely sure that nobody but you can access you account, you should turn on 2 step verification. Remember to keep your password secure and never share it with anyone.

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Question

Will I still receive emails if my account has been hacked?

Community Answer

It is possible that your address was removed from mailing lists when it was compromised, but the core functionality of your email account should remain intact.

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Question

I can not send a message out like I did before why?

Community Answer

If your email account was used to spam other emails it is possible that your address was blocked or filtered by email service providers.

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Question

I forgot my Hotmail password and all of the recovery information. How can I retrieve my password?

Community Answer

Microsoft's account recovery service has a questionnaire you can answer to attempt to recover your account. Steps are detailed above.

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