Q&A for How to Play a DVD on Xbox One

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Downloaded BluRay player on new XBox 1 S. The movie just keeps going in and out.

Community Answer

First, restart the Xbox. Then, try to put the disk back in. If that doesn't work, uninstall the BlueRay app and install back on again. Then, try putting the disk in.

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Question

Can you just put in the disc?

Community Answer

Yes. I'm not sure about regular DVD but, I know that you can do Blu Ray. If you have installed the Blu Ray app on the Xbox, it should immediately show the menu of the movie, when put in.

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Question

Is there a charge when "Store" is selected?

SingingAlaska

Community Answer

No, it does not charge you money when you click "Store." When you click on it, it will take you to the store, and you are able to browse games/apps.

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Question

I’ve got a DVD playing on Xbox but no sound, any tips?

Milko Chew

Community Answer

In the settings for your Xbox, there is an audio box. Check that and if that doesn't help, or you don't know what to do, then ask for more help online. Before that, check your TV sound level.

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Question

I keep getting an error saying we are having trouble reading this, make sure it's a DVD not a game?

Elizabeth Burton

Community Answer

Maybe the DVD is scratched or damaged. To make sure it's not an error with the console, try putting in a different DVD or two to see if it still doesn't work. Otherwise, your DVD is most likely scratched.

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Question

Can a disc be played in no matter what condition in Xbox One?

Viebs Chiev

Community Answer

A scratched up disc will not play on anything, as it is unreadable. if the scratches aren’t too bad, try another wikihow article on how to clean DVD/CD.

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