Q&A for How to Use Duolingo

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Question

What should I do if I can't create a profile?

Community Answer

Ask for help from the Duolingo developers. Otherwise, it could be a problem with your choice of browser. Try a different one to see if it's browser-related.

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Question

What do I do when I can't advance beyond basics and phrases in the Duolingo language?

Community Answer

Do the basics again and do something in that language, such as listening to a song in that language. You can always draw common objects and name them in that language, too.

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Question

What do I do if I get bored of Duolingo?

Community Answer

Do something else. Read a book in "your" new language, try to speak to others in that language etc., and after a while start anew with Duolingo.

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Question

I can't seem to find a simple way to go back a screen? Or to return to Level 3 to improve my responses (because I reached level 5 yesterday, it won't go back a level or even a page when I have second thoughts after clicking "continue".

Community Answer

Did you try to click "Home" and then the earlier lesson? That works for most users.

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Question

Many of the categories are "grayed out?"

Community Answer

Those categories will become available to you once you complete the other ones. Duolingo works in a fairly straight system, and as you move down, you will unlock more lessons.

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Question

How do I type accents using my iPad?

Community Answer

Hold down a letter on the keyboard to display the accent options. Then, just select the one that you want to type.

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Question

How do I stop following someone on Duolingo?

Community Answer

Click the "unfollow" button.

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Question

How do I stop learning a language on Duolingo?

Community Answer

Go to 'settings' by clicking on your name, then 'learning languages', then 'remove or reset languages', then click 'remove' by the language you want to stop learning.

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Question

How do I add another language?

Community Answer

Click 'setting,' then click 'learning language.' After that, click 'see all language courses' and choose the language you want to learn.

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Question

At what point does immersion show up? I don't have it as an option!

Community Answer

If available, it should show up almost instantly, though not on mobile. Only on desktop does it seem to be available.

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Question

How can I pick up where I left off?

Community Answer

Just be sure you created an account and that you are logged in when you use Duolingo.

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Question

How do I delete a language from my home?

Community Answer

Go into settings, hover over your icon on the top of the screen, and press learning language. Select the button that says "Reset or remove languages" and choose the language you want to delete.

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Question

What is the significance of the streak?

Community Answer

The streak judges how many consecutive days you have reached your activity goal. For example, if you had a goal of doing 50XP every day, then you would need to do 50XP (five exercises) to continue your streak. If you are aware that you might miss a day, then you can buy a streak freeze in the Lingot store that will retain your streak even if you do not complete the required amount of activity.

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Question

I'm having trouble logging in. What can I do?

Community Answer

Contact Duolingo support.

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Question

How can my students change their generic username and password to something they'll remember when logging in?

Community Answer

Go to profile then hit settings then change it from there. Under settings, there should be all that info.

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Question

Should I finish the first level before moving onto the next level in Duolingo?

Community Answer

Yes. Each level gets more advanced, so you want to make sure you fully understand the first level before moving onto the second.

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Question

How many levels are there in each category on Duolingo?

Community Answer

There are 150 on each category, and there are five crowns on each one.

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Question

Is there a certificate of completion?

Community Answer

Not really, but at the final Duolingo lesson, you will obtain "a golden owl" marking your effort.

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Question

How much material should I cover each day if I want to be fluent in Italian in two years?

Community Answer

Try doing a lesson every day. Less than this and you'll forget what you learned. More than this and it will be too many new words to handle.

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Question

What do I do if the new areas remain grey when using Duolingo?

Community Answer

Complete your unlocked levels until the grey areas unlock. This may take two or three levels.

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Question

How do you add a friend on Android?

Ruby

Top Answerer

Go on your profile. Select "Friends", the select "Add Friends". You can either find a friend by searching for their email or username, or you can invite them by entering their email address.

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Question

If each circle has 5 levels, am I supposed to stay on a circle until I am finished with all of the levels? I passed the 1 castle test. Should I go back and finish all five levels of each circle?

Ruby

Top Answerer

It doesn't matter what order you do things in. You can complete a full circle in one go, or you can work on different areas at the same time.

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Question

How do I unlock leaderboards on Duolingo? There's no leaderboards tab on my app.

Torpi

Top Answerer

Leaderboards are only available on newer versions of the app, which may not support your phone if it's even just a couple of years old. Also, even on newer phones leaderboards aren't always available, as the Duolingo team continues to test their reception.

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Question

How do I find third bonus skill in the Android version of Duolingo?

Torpi

Top Answerer

Not all languages have three bonus skills. For those that do, the third bonus skill is only available at Christmas.

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Question

It keeps saying I need more hearts. How much of the app can I use in the free version?

Community Answer

You can practice or watch ads to regain hearts. That should bee doable (at least on mobile).

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Question

How do I add a picture to my Duolingo profile?

Community Answer

Go to the leader board, click on your icon and it will take you to a page displaying your achievements. Then click on your icon again where there is a little object. It will take you to where you store your pictures or downloads (this will depend on what type of device you are using to practice Duolingo). Simply select a picture, click open (again this will vary on what type of device you are using). It should be displayed on the page with your achievements. Note that it might take time for your selected picture to be displayed on the leader board.

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Question

How do you friend people?

Community Answer

When you go to their profile, there is a button called "follow". Click it to add it to the friend list.

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Question

Should I use the laptop app or the web version?

Anna

Community Answer

Try the web version. You can type, and learn with unlimited practices without the hearts. There are also tips there you can look at. The app is also wonderful, as it's more convenient; you can install it on many devices.

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Question

How do I put an entirely new language on Duolingo?

Aasim

Top Answerer

You can add a course by clicking on the language flag at the top and selecting "Add course".

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Question

What are hearts and gems? Why does the program cut me off for not having enough hearts? How do you get hearts? I would be a lot farther along with this if I wasn't cut off so soon.

Lia

Community Answer

The Hearts in Duolingo are like lives. If you fail a lesson, you lose a heart. You lose lesson hearts every time you get a question wrong. Gems are items you earn to buy things like power-ups.

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