How to Ride a Destination Dispatch Elevator

A destination dispatch elevator is an elevator that uses a different algorithm than most elevators. Unlike most elevators, there are no floor buttons inside the lift, or, if there are floor buttons, they are usually disabled. To get started, enter your destination floor on the keypad or touchscreen.

Part 1
Part 1 of 2:

Before You Enter the Car

  1. Unlike traditional elevators, destination dispatch elevators speed up wait times and travel times by grouping people going to similar floors.
    • To return to the ground floor, press the * key, and to go to any basement floors, press the B or - key followed by the basement number.
    • If you have a disability, press the handicap ♿ button and follow the prompts read aloud to you.  This will also hold the elevator doors open for longer when the elevator arrives.
    • Some buildings require you to touch a keycard to the touchscreen to unlock the panel. Your floor may also be programmed in this keycard, and the lift may automatically route you to a specific floor.
  2.   Follow the arrow. The elevator will group you to a car going to the specified destination floor.
    • The appropriate elevator hall lantern and letter will also light up and will blink upon arrival.
    • If you happen to be in the wrong elevator bank, you may see an error, or you may see a car number or letter that is located in a different elevator bank.
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  3. Confirm the lift is going to your destination floor by checking the floor numbers on the inside or outside of the car match the number of your destination floor.  Once you have confirmed that, step onto the elevator, be mindful of the gap, and hold the doors for all the other passengers.
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Part 2
Part 2 of 2:

Inside the Elevator

  1. 1
    Verify that the elevator is going to your target floor. There are many places that you can check to ensure this is the case. The last thing you want is you get on the wrong lift and end up at the wrong floor.
    • The floor is listed on the outside of the elevator car where a floor indicator would normally go.
    • The floor is listed in the door jamb.
    • The floor is listed on the floor indicator of the elevator.
  2.   Destination dispatch elevators group passengers by putting passengers going to similar floors in the same car, reducing the number of stops.
  3. This may not work if you pressed the handicapped "♿" button.
  4. Your floor number will blink when you are about to arrive at your floor.
  5. Practice normal elevator etiquette. Destination dispatch elevators are still elevators, they just use a different algorithm that you need to be aware of.
    • Don't make too much noise; people still need to go where they need to go.
    • Don't impede on the experience of other passengers.
  6.   You do not want to be carried past your floor, as you will waste more time on a floor you do not want to go to.  Plus, there are no floor buttons, so you cannot just select your floor.
    • Should you miss your floor, exit at the next floor, enter your destination floor, and repeat the process again.
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      Tips

      • Travelling in a group? Press the group button or enter your floor as many times as there are passengers.
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      Warnings

      • Do not ride elevators in the case of a fire, a building evacuation, or any other emergency.
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      • Do not overload an elevator. An elevator that is overloaded will announce it is overloaded and refuse to move. You can also break the elevator or its cables, causing serious injuries.
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      • Do not attempt to obstruct the doors with limbs to hold it open. Once the elevator alarm sounds, the doors will continue to close and ignore any sensor input that holds the door open.
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