Easy fixes for Paramount+ when it's running too slow or buffering
Are you having trouble with the Paramount Plus app being slow? Whether you watch Paramount+ on your TV, Fire Stick, computer, or mobile device, there are plenty of ways to fix a laggy stream. Here's why Paramount Plus could be running slow and what you can do to make it faster.
Why Paramount Plus is Slow and Glitchy
Paramount Plus can be glitchy if you're using ad blockers, streaming during peak hours, or have software issues. Make sure to restart your device and the Paramount+ app. Update your device and the app to the latest version, and make sure your cache is cleared.
Steps
Section 2 of 2:
Fixes for Paramount Plus Lagging
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1Restart your device. A quick restart can usually fix minor software bugs that lead to slowness, especially if your device has been running for a while. This process will vary depending on your device:
- If you're using a phone or tablet, you'll likely press and hold the power button until you get the option to turn off your device. Wait 20 seconds, and then turn it on again.
- If you're using a TV, disconnect it from the power, wait 20 seconds, and then plug it back in again.
- If you're using a streaming device such as a Fire TV Stick or Roku, unplug it from your TV, wait 20 seconds, and then plug it back in.
- For computers, laptops, and consoles, use the system menu to turn off your device. Wait 20 seconds, and then turn it on again.
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2Turn off any ad blockers. If you have an ad blocker enabled while trying to stream Paramount+ on a computer, phone, or tablet, you may experience glitches or choppy video. Try disabling the ad blocker to see if your lag reduces.
- Be sure to refresh your browser after you've disabled the ad blocker to make sure the changes have been saved.
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3Clear your cache. While the cache can help the Paramount+ app load faster, it may have corrupted data that can impact its performance. This process will differ depending on your device:
- Clear the cache in a web browser
- Clear app cache on Android
- Clear the cache on a Fire Stick
- If you're using an iPhone or iPad, you'll need to uninstall and reinstall the Paramount+ app to clear the cache.
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4Restart the Paramount+ app. You'll need to close the app fully and then open it again. This is different from minimizing the app. Do the following:
- Mobile devices : Swipe up on the app to close it.
- Browsers : Close the browser fully, and then load the Paramount+ website again.
- Streaming device, TV, or console : Use the system menu to close the Paramount app fully. Be sure to close any other apps running in the background.
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5Update the Paramount+ app. To make sure your app performs properly, make sure you're running the latest available version. You can do this by visiting your device's application store, such as the App Store for iOS or Play Store for Android .
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6Uninstall Paramount+ and install it again. If you don't see any updates available, uninstall Paramount+ completely and then download it again. This ensures you have no corrupted software on your end and that you have the latest download available for your device.
- If you use Paramount+ in a browser, reinstall the browser, or try streaming from a different one.
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7Check the server status. You can use Downdetector to check for any reports from other users. If you see a spike in reports, it's likely that Paramount+ is having server-related issues, and you'll need to wait for them to fix it on their end.
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8Disable any VPNs on your device. While VPNs can give you more privacy and protection when browsing, they also tend to slow down your connection. [4] X Research source This is especially true when streaming video while your VPN is enabled. Temporarily disable your VPN, and then try streaming Paramount+ again.
- If the video streams normally, you'll need to keep your VPN off when you want to watch Paramount+.
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Update your device. If you haven't updated your TV, computer, phone, or tablet in a while, your operating system may be outdated. This can lead to streaming problems in Paramount+, including a buggy screen and trouble streaming content. Check your device for updates, and install them if available. [5] X Research source
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References
- ↑ https://help.paramountplus.com/s/article/PD-How-can-I-fix-streaming-issues-on-my-device
- ↑ https://help.paramountplus.com/s/article/PD-Why-am-I-seeing-a-loading-image-a-black-screen-or-choppy-video
- ↑ https://help.paramountplus.com/s/article/PD-How-do-I-clear-my-web-browser-s-cache-to-improve-video-quality
- ↑ https://protonvpn.com/blog/vpn-slow-internet
- ↑ https://help.paramountplus.com/s/article/PD-How-do-I-check-or-update-my-device-s-software-version-I-m-having-trouble-streaming
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