AMELIA MARIE GENTIMENT 501 N 19th Street, Camden, New Jersey 08105 856-312-2629 am.gentiment@gmail.com QUALIFICATION AND SKILLS SUMMARY Three years’ experience as a domestic flight attendant. Exceptional hospitality skills, emphatically listens to passengers to clearly understand their concerns and address them properly. Fluent in English, French and conversational in Spanish. First-aid, CPR and AED certified. WORK EXPERIENCE Flight Attendant - Delta Airlines, Atlanta (March 2011 – July 2014) • Warmly addressed and helped passengers when entering, verified their tickets and ushered to seats • Announced and clearly demonstrated safety and emergency procedures as required • Answered questions regarding the flight, the aircraft, current weather, arrival schedules • Served food and beverages to passengers • Ensured passenger safety during take-offs, landings and emergencies • Helped in emergency situations and provided first aid to crew and passengers when needed • Participated in pre-flight briefings concerning the airplane’s condition and operations. EDUCATION AND CERTIFICATIONS American Red Cross, New Jersey – Certified Adult First Aid, CPR/AED Certification (December 2013) Alliance Française, Ottawa, Canada – DALF C1 (Diplôme Approfondi de Langue Française) (August 2010) The College of New Jersey TCNJ - Bachelor of Science in Business Administration (Marketing) (2006-2010)