Zoom Log In Guide: 3 Speedy Methods for Any Device

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Learn how to sign in to Zoom on any platform
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Zoom is a software available for free that offers a cloud-based platform for video and audio conferencing as well as webinars and distance education. This wikiHow will teach you how to log in to Zoom on a web browser, the desktop client, and the mobile app. If you don't have a Zoom account, you can create a free account .

Quick Steps

  1. Open the Zoom website, desktop application, or mobile app.
  2. Enter your Zoom login or click a sign-in option (SSO, Apple, Google, or Facebook).
  3. Click or tap Sign In (if entering your email and password).
Method 1
Method 1 of 4:

Using a Web Browser

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  1. Go to zoom.us/signin . You can use any web browser to log in. This method is good to use if you're on a different computer that doesn't have the Zoom desktop client installed, or if you'd rather use Zoom without installing any software.
  2. 2
    Log in to Zoom. Enter your Zoom email and password, or click to sign in with SSO, Apple, Google, or Facebook. If you use SSO, Apple, Google, or Facebook, you may be prompted to confirm your account and your birthday.
    • SSO stands for single sign-on, which is something you'd be assigned if you're using a company's Zoom account.
    • If you don't have a Zoom account, click the link that says Sign Up Free in the upper-right corner of your screen. Follow the on-screen instructions to sign up for a Zoom account.
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  3. 3
    Click Sign In (if you used your email and password). You'll be signed in and redirected to your dashboard.
    • If you want to stay logged in, make sure to click the checkbox next to "Keep me signed in." That way, you won't have to log in the next time you go to the Zoom website.
    • To sign out, click your profile picture in the upper right corner of the page and select Sign Out from the drop-down menu. [1]
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Method 2
Method 2 of 4:

Using the Desktop Client

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  1. You'll find this in your Start menu or in the Applications folder in Finder. If you don't have the Zoom client downloaded, you can go to zoom.us/support/download , and the download will automatically begin. When the file is done downloading, open it (it should be a notification in your browser), and follow the instructions that are displayed on-screen to install the client.
  2. 2
    Log in to your Zoom account. Enter your Zoom email and password, or click to sign in with SSO, Apple, Google, or Facebook. If you use SSO, Apple, Google, or Facebook, you may be prompted to confirm your account and your birthday.
  3. 3
    Click Sign In (if you used your email and password). You'll be signed in and redirected to your dashboard.
    • If you want to stay signed in, make sure to click the checkbox next to "Keep me signed in." That way, you won't have to log in the next time you launch Zoom on your computer.
    • To sign out, click your profile picture in the upper right corner of the page and select Sign Out from the drop-down menu. [2]
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Method 3
Method 3 of 4:

Using the Mobile App

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  1. This app icon looks like a white video camera icon on a blue background that you'll find on one of your Home screens, in the app drawer, or by searching.
    • If you don't have the Zoom app installed on your phone or tablet, you can get it from the Google Play Store (Android) or App Store (iPhone & iPad).
  2. 2
    Tap Sign in . It's at the bottom of your screen. If you don't have a Zoom account, tap Sign up instead, and follow the on-screen instructions to create a Zoom account.
  3. 3
    Sign in to Zoom. Enter your Zoom email and password, or click to sign in with SSO, Apple, Google, or Facebook. If you use SSO, Apple, Google, or Facebook, you may be prompted to confirm your account and your birthday.
    • SSO stands for single sign-on, which is something you'd be assigned if you're using a company's Zoom account.
  4. 4
    Tap Sign in (if you used your email and password). You'll be signed in and redirected to your dashboard.
    • To sign out, tap Settings next to a gear icon at the bottom of your screen, then tap your account listed at the top of the menu and select Sign Out at the bottom of the menu. [3]
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Method 4
Method 4 of 4:

FAQ

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  1. 1
    Do I have to have Zoom on my computer to attend a Zoom meeting? No, you can use the web version of Zoom instead. Go to zoom.us/signin and sign into your Zoom account, then click Join in the upper-right corner. When prompted, enter the meeting ID to enter the Zoom meeting.
  2. 2
    Is the Zoom web portal different from the general Zoom login? If you have access to a Zoom web portal through your job, this portal is different from the general Zoom web client. The Zoom web portal can be used to adjust your profile, change meeting settings, and generate meeting reports. Meetings and webinars can also be scheduled and edited through the web portal. Meetings can be joined via the Zoom app or Zoom web client.
  3. 3
    Why is Zoom saying "format_invalid" when uploading a CSV? If you are hosting a webinar, the CSV file of attendees must meet the following prerequisites. If your CSV file matches these requirements, then the file might have the wrong formatting. [4]
    • The CSV file must be 2MB or less.
    • Your webinar must be non-recurring.
    • Your webinar must not have a registration fee charged via PayPal.
    • Your webinar registration has additional questions.
  4. 4
    Why is Zoom saying I can't sign up? Zoom users must be 16 or older, and must not be living in a restricted country. [5]
    • If you're signing up for Zoom as a student, you must be added to a school account to be able to make a Zoom account.
    • If you live in Cuba, Iran, North Korea, Syria, or the Crimea, Luhansk, or Donetsk regions of Ukraine, you can't use Zoom. [6]
    • If you entered the wrong date of birth when signing up for Zoom, delete Zoom's cache before trying again. [7]
      • Windows: Open File Explorer and type %AppData% into the address bar. Go to AppData/Roaming/Zoom and delete the "data" folder.
      • Mac: Open Finder and go to /Library/Application Support/zoom.us and delete the "data" folder.
      • Linux: Open Terminal and run rm -fr ~/.cache/zoom .
      • iOS: Delete the Zoom app, then reinstall it.
      • Android: Go to Settings > Apps > Zoom > Storage . Tap Clear data and Clear cache .
    • If you didn't enter the wrong birthday, are 16 or older, and don't live in a restricted country, try reinstalling Zoom on your device, using a different device, trying a different browser, or using incognito mode in your browser.
    • If nothing else works, go to support.zoom.com/hc/en/new-request and submit a help request.
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Community Q&A

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  • Question
    I'm old and my grandkids never call me, how can I convince them to Zoom with me so I can tell them how lonely I've been?
    Community Answer
    You can ask your children (your grandchildren's parents) to ask to join a Zoom meeting with their (grandma/grandpa). If they like to play games, do that more often, with shared ones online. Add family safety or other parental apps to prevent them from playing inappropriate games. Tell stories together and have them tell you regularly that you want updates on what they're doing.
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      References

      1. ↑ https://support.zoom.us/hc/en-us/sections/200305503-My-Account
      2. ↑ https://support.zoom.us/hc/en-us/sections/200305503-My-Account
      3. ↑ https://support.zoom.us/hc/en-us/sections/200305503-My-Account
      4. ↑ https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0065473
      5. ↑ https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0058516
      6. ↑ https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0065066
      7. ↑ https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0058835

      About This Article

      Article Summary X

      1. Open the Zoom client on your computer.
      2. Enter your Zoom email and password or click to sign in with SSO, Google, or Facebook.
      3. Click Sign In (if you used your email and password).

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