Client [Clear, relevant subject line] Following up on cybersecurity [Formal greeting] Dear Mr. Jameson, [Clear, concise body of email using formal, friendly tone] I hope you’re having a great week. I’m following up on the email I sent last week about cybersecurity. I understand you have a busy schedule, but if you have some time to talk about protecting your business from crypto viruses and digital intruders using our new DataSmart technology, that would be great. Is Wednesday (March 4th) at 11:00 AM a good time for a quick 15 minute phone call? If not, let me know what time works for you. [Professional, friendly closing] Best, [Your name and title] Ann Lannot DataSafe Systems Specialist [Contact information] Phone: 995-292-0004 (ext. 5) Email: Lannot_Ann@datasafe.net Customer [Clear, relevant subject line] Your subscription cancellation [Formal greeting] Dear Mrs. Matterson, [Clear, concise body of email using formal, friendly tone] We’re sorry to hear that you’re no longer interested in receiving your monthly snack box. We try to give our customers the freedom tailor each month’s box according to their tastes, and are always welcome to feedback. If you have a few moments, we’d appreciate your taking the time to fill out this customer feedback survey so we know how we can improve. I’d also like to offer you a 35% discount on 6-months of boxes should you change your mind about your cancellation. Your discount code is SNACK35. [Professional closing] Thank you for being a valued customer, [Your name and title] Sam Haverty Working Eats Customer Outreach Specialist [Contact information] If there’s anything I can do to further assist you, feel free to contact me at 932-880-3111 extension 1202 or Sam_Haverty@workingeats.net.