For work [Formally address the person best qualified to comment] Dear Mr. Tollison, [Be polite, humble, and specific] I hope this email finds you well. Regarding this week's case, I've typed up all of the notes from our meetings thus far and am unsure if the format is in accordance with the company standard. If you have a few minutes, would you mind taking a look at the attached document (.pdf) and letting me know what parts of the format might need to be changed? [Thank them] Thank you, I’d really appreciate your feedback on this. [Follow up thank you email] Thank you for your valuable feedback. I'll make those changes as soon as possible. I appreciate your notes as I now have a better idea of how to format future documents down the line. [Your name and contact information] John Wellsley jwells@beaconarts.com 498-938-0004 ext. 3 For school [Formal address] Dear Dr. Frond, [Identify yourself] My name is Gretchen Plemms and I’m in your PSYC 220 class on Monday mornings. [Be brief and specific] I was reading over the prompt for the final and I’m still unclear on how to approach the research paper. Should I focus on a minimum of 3 case studies from the first list or can I mix and match from each list as long as I have a minimum of 3? [Attach documents in preferred file format] I’ve attached a rough outline of my paper (both .pdf and .docx format) using the latter mix and match strategy. Let me know if I’m on the right track. [Allow adequate time] Since we have a few weeks before the due date there’s no rush to reply. [Thank them] Thank you! [Your name and contact information] Gretchen Plemms Plemmsg@Astateuniversity.edu For a manuscript [Formal address to an expert] Dear Mr. Masston, [Identify yourself] We met at the Phoenix writing conference this past summer and I remember enjoying and learning a lot from our chat about creative formatting for dialogue. [Be specific and cordial] I took a lot away from that conversation and implemented some of the tips you shared into the novel I’ve been working on. If you have a minute, would you mind reading it and letting me know how you think the dialogue could be more effective with regards to formatting and diction? I need some constructive criticism and I trust your insight when it comes to these things. [Allow adequate time] It’s not a quick read by any means, so no rush! And if you find it more convenient, feel free to send feedback one or two chapters at a time. [Thank them] Thank you for taking the time to look at this. I really appreciate your feedback. If you have anything you’d like feedback on, I’d be happy to return the favor! [Your name and contact information] Johannes Brooks 213-559-9390 J_brooksbooks@gmail.com For customers [Formal address] Dear Mrs. Claudia Wes, [Be brief and cordial] Thank you for being a loyal Snack Box customer! We value your opinions and would appreciate your feedback regarding your latest customer service experience. If you have a couple minutes, please answer the following survey questions: [Device-friendly formatting] To access the survey on an iPad or mobile device, use this link. [Open-ended questions] How do you think we could improve our online customer service portal? How would you describe our service to a friend? [Time stamp] We’ll be sure to get back to you within 48 hours regarding your feedback. [Thank them] Thank you for your business and we look forward to hearing from you! [Your name (and/or company name and title) and contact information] John Speck Snack Box Outreach Director speckj@snackbox.com