How to Add Your Work Email to Your iPhone

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This wikiHow guide teaches you how to add a work email address to your iPhone's Mail app.

  1. Go to Settings > Accounts and Passwords > Add Account .
  2. Select your work email host and log in.
  3. If not listed, go to Other > Add Mail Account and enter the server details.
  4. Tap the Mail switch so it turns green.
Method 1
Method 1 of 3:

Using Microsoft Exchange

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  1. Tap the Settings app icon, which resembles a grey box with gears on it.
  2. It's roughly a third of the way down the "Settings" page. You'll find it next to a white key-shaped icon.
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  3. It's at the bottom of the "ACCOUNTS" section.
  4. It's near the top of the account options.
    • Exchange is one of the most common enterprise email servers, so chances are your business uses Exchange if you aren't sure.
    • You won't be able to tell if you use Exchange by looking at your email address; if you're not sure whether you use Exchange, ask your business' IT department.
  5. Tap the "Email" text box, then type in the email address for the account you want to add to your iPhone.
    • You can also enter a description that will be used to label the account's inbox in Mail by tapping the "Description" text box and entering a description.
    • Take note of the "Exchange Device ID" jumble of characters that's displayed on the screen in the event that your employer's email administrator requires it.
  6. It's in the upper-right corner of the screen.
    • If prompted, tap Configure Manually before proceeding.
  7. Tap the "Password" text box, then type in the password associated with your email address.
  8. It's in the upper-right corner of the screen.
  9. Depending on your Exchange account type, you may be asked to update security settings or to give the Mail app permission to access your account.
    • If asked to give Mail permission, tap Allow when prompted.
  10. It's at the top of the menu. Tapping it will turn the switch green
    iPhone Switch On Icon
    , indicating that your Exchange email address has been added to your iPhone's Mail app.
    • Slide other types of data, like Calendars and Contacts, to the "On" (green) position to merge them onto your iPhone, as well.
  11. It's in the upper-right corner of the screen. Now you can send emails from your account using your iPhone's Mail app.
    • You can find the inbox for this account on the "Mailboxes" screen.
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Method 2
Method 2 of 3:

Using Preset Email Services

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  1. Your iPhone has preset options for iCloud, Google, Yahoo, AOL, and Microsoft Outlook. If you want to add an account from one of these services to your iPhone's Mail app, proceed.
  2. Tap the Settings app icon, which resembles a grey box with gears on it.
  3. It's roughly a third of the way down the "Settings" page. You'll find it next to a white key-shaped icon.
  4. It's at the bottom of the "ACCOUNTS" section.
  5. Tap one of the account options (e.g., Google ) on the "Add Account" page. Doing so opens the sign-in page for your selected service.
  6. Tap the "Email" text box and type in your email address, then tap the "Password" text box and type in your email account's password.
    • Your selected service may require you to enter your email address, tap Next , and then enter your password.
  7. Depending on your selected email service, the setup process will vary slightly. Once you arrive at the page that has a list of features and switches and a Save option in the top-right corner, you can proceed.
  8. It will turn green
    iPhone Switch On Icon
    , signifying that your iPhone's Mail app will now be able to send and receive emails from your selected account.
  9. It's in the top-right corner of the screen. This will save your changes and take you back to the "Accounts & Passwords" page.
    • You can find the inbox for your account on the "Mailboxes" screen.
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Method 3
Method 3 of 3:

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  1. When setting up a custom email service on your iPhone, you'll need to enter some information that you probably don't know off the top of your head. You can consult your business' IT department to find the following information:
    • Mail server type (IMAP or POP)
    • Incoming mail host name and user name
    • Outgoing mail host name
    • Many IT departments have specific instructions for adding email accounts to an iPhone.
  2. Tap the Settings app icon, which resembles a grey box with gears on it.
  3. It's roughly a third of the way down the "Settings" page. You'll find it next to a white key-shaped icon.
  4. It's at the bottom of the "ACCOUNTS" section.
  5. It's at the bottom of the account options.
  6. It's at the top of the screen, under "MAIL".
  7. Tap the "Name" text box, then type in your name as you want it displayed on outgoing messages.
  8. Tap the "Email" text box, then type in the email address for the account you want to add to your iPhone.
  9. Tap the "Password" text box, then type in the password associated with your email address.
    • You can also enter a description that will be used to label the account's inbox in Mail.
  10. It's In the upper-right corner of the screen.
  11. Tap either the IMAP tab or the POP tab at the top of the screen.
    • Again, if you don't know the information that is needed to fill in the fields on this screen, you should be able to obtain it from your employer's email administrator.
  12. Type it in the labeled field in the "INCOMING MAIL SERVER" section.
  13. This is typically the portion of the email address that comes before the "@" symbol.
  14. Type it in the labeled field in the "OUTGOING MAIL SERVER" section.
    • Enter your User Name and Password in this section as well if your email administrator requires it.
  15. It's in the top-right corner of the screen.
  16. Tap the white "Mail" switch
    iPhone Switch Off Icon
    to turn the switch green. This signifies that your custom email address has been added to the Mail app.
  17. It's in the upper-right corner of the screen. Now you can send emails from your account using your iPhone's Mail app.
    • You can find the inbox for this account on the "Mailboxes" screen.
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  • Question
    Where do I get outgoing mail server information?
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    Top Answerer
    Typically, you can find this on the help pages of your email provider. If your workplace has no documentation on this sort of thing, submit a help request or ticket to your internal IT help provider.
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      Tips

      • You can find your work email account on the "Mailboxes" page of the Mail app. Depending on the last item you opened in Mail, you may have to tap the "Back" button in the top-left corner of the screen a few times to get to the "Mailboxes" page.
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      • In most cases, the "Mail" switch will already be green when you arrive at the "Save" page. If so, you don't have to tap the "Mail" switch.
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      Warnings

      • While Mail supports most account types via the Other email setting, it may take a few days for email from your work server to begin showing up in Mail.
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      • Derek Syhre

        Oct 3, 2016

        "Works perfectly. I followed these steps before, but had to reset my phone and redo it all, and forgot how I added ..." more
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