How to Cancel an HBO Max Subscription from Any Provider

PDF download Download Article
End your Max subscription on a TV, mobile, or computer
PDF download Download Article

Canceling HBO Max depends on how you're subscribed. If you signed up for Max on the website, you can cancel it there. However, if you subscribed for HBO Max through a third-party, such as Amazon, Apple, or your internet provider, you'll need to cancel it there. Here's how to cancel an HBO Max subscription on all platforms.

Unsubscribing from HBO Max

  • Log into https://max.com/subscription and select Cancel Your Subscription . Select Continue to Cancel .
  • If you're being billed by a third-party, you'll see it here. To cancel, go to the third-party's website and log in.
  • If you get your subscription through an Internet, TV, or mobile provider, visit your provider's website.
Section 1 of 2:

Canceling from Max

PDF download Download Article
  1. {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/4\/4c\/Cancel-Hbo-Max-Step-1.jpg\/v4-460px-Cancel-Hbo-Max-Step-1.jpg","bigUrl":"\/images\/thumb\/4\/4c\/Cancel-Hbo-Max-Step-1.jpg\/v4-728px-Cancel-Hbo-Max-Step-1.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"<div class=\"mw-parser-output\"><p>License: <a target=\"_blank\" rel=\"nofollow noreferrer noopener\" class=\"external text\" href=\"https:\/\/en.wikipedia.org\/wiki\/Fair_use\">Fair Use<\/a> (screenshot)<br>\n<\/p><\/div>"}
    Go to https://max.com/subscription in a web browser. If you aren't already logged in, enter your email address and username to do so now. [1]
    • If you're using a mobile device, tap your profile picture and tap Subscription.
    • If you're using a TV, select the cog icon and select Subscription .
  2. {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/e\/ef\/Cancel-Hbo-Max-Step-2.jpg\/v4-460px-Cancel-Hbo-Max-Step-2.jpg","bigUrl":"\/images\/thumb\/e\/ef\/Cancel-Hbo-Max-Step-2.jpg\/v4-728px-Cancel-Hbo-Max-Step-2.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"<div class=\"mw-parser-output\"><p>License: <a target=\"_blank\" rel=\"nofollow noreferrer noopener\" class=\"external text\" href=\"https:\/\/en.wikipedia.org\/wiki\/Fair_use\">Fair Use<\/a> (screenshot)<br>\n<\/p><\/div>"}
    This is at the bottom of the page.
    • If you don't see this option, your subscription is managed by a third-party. You can see who bills you at the top.
    Advertisement
  3. {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/c\/ce\/Cancel-Hbo-Max-Step-3.jpg\/v4-460px-Cancel-Hbo-Max-Step-3.jpg","bigUrl":"\/images\/thumb\/c\/ce\/Cancel-Hbo-Max-Step-3.jpg\/v4-728px-Cancel-Hbo-Max-Step-3.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"<div class=\"mw-parser-output\"><p>License: <a target=\"_blank\" rel=\"nofollow noreferrer noopener\" class=\"external text\" href=\"https:\/\/en.wikipedia.org\/wiki\/Fair_use\">Fair Use<\/a> (screenshot)<br>\n<\/p><\/div>"}
    You may need to select this twice.
    • Your subscription will be canceled at the end of your billing period.
    4. Advertisement
Section 2 of 2:

Canceling Third-Party Billing

PDF download Download Article
  1. {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/7\/74\/Cancel-Hbo-Max-Step-4.jpg\/v4-460px-Cancel-Hbo-Max-Step-4.jpg","bigUrl":"\/images\/thumb\/7\/74\/Cancel-Hbo-Max-Step-4.jpg\/v4-728px-Cancel-Hbo-Max-Step-4.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"<div class=\"mw-parser-output\"><p>License: <a target=\"_blank\" rel=\"nofollow noreferrer noopener\" class=\"external text\" href=\"https:\/\/en.wikipedia.org\/wiki\/Fair_use\">Fair Use<\/a> (screenshot)<br>\n<\/p><\/div>"}
    If you're being billed for Max by Amazon, you'll need to sign into your Amazon account.
    • Go to https://www.amazon.com/appstoresubscriptions in a web browser.
    • Sign into your account.
    • Select Max underneath Your Subscriptions .
    • Disable Auto-Renewal .
    • The subscription will be canceled at the end of your billing period.
  2. {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/2\/21\/Cancel-Hbo-Max-Step-5.jpg\/v4-460px-Cancel-Hbo-Max-Step-5.jpg","bigUrl":"\/images\/thumb\/2\/21\/Cancel-Hbo-Max-Step-5.jpg\/v4-728px-Cancel-Hbo-Max-Step-5.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"<div class=\"mw-parser-output\"><p>License: <a target=\"_blank\" rel=\"nofollow noreferrer noopener\" class=\"external text\" href=\"https:\/\/en.wikipedia.org\/wiki\/Fair_use\">Fair Use<\/a> (screenshot)<br>\n<\/p><\/div>"}
    You can subscribe to HBO Max directly in Prime Video. To cancel, do the following:
  3. {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/6\/6c\/Cancel-Hbo-Max-Step-6.jpg\/v4-460px-Cancel-Hbo-Max-Step-6.jpg","bigUrl":"\/images\/thumb\/6\/6c\/Cancel-Hbo-Max-Step-6.jpg\/v4-728px-Cancel-Hbo-Max-Step-6.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"<div class=\"mw-parser-output\"><p>License: <a target=\"_blank\" rel=\"nofollow noreferrer noopener\" class=\"external text\" href=\"https:\/\/en.wikipedia.org\/wiki\/Fair_use\">Fair Use<\/a> (screenshot)<br>\n<\/p><\/div>"}
    If you're being billed for Max through the App Store , do the following:
    • Open the Settings app on your iPhone or iPad.
    • Tap your Apple ID .
    • Tap Subscriptions .
    • Tap Max .
    • Tap Cancel Subscription .
  4. {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/4\/41\/Cancel-Hbo-Max-Step-7.jpg\/v4-460px-Cancel-Hbo-Max-Step-7.jpg","bigUrl":"\/images\/thumb\/4\/41\/Cancel-Hbo-Max-Step-7.jpg\/v4-728px-Cancel-Hbo-Max-Step-7.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"<div class=\"mw-parser-output\"><p>License: <a target=\"_blank\" rel=\"nofollow noreferrer noopener\" class=\"external text\" href=\"https:\/\/en.wikipedia.org\/wiki\/Fair_use\">Fair Use<\/a> (screenshot)<br>\n<\/p><\/div>"}
    If you're being billed for Max through the Google Play Store , do the following:
    • Open the Play Store.
    • Tap your profile icon.
    • Tap Payments & subscriptions .
    • Tap Subscriptions .
    • Tap Max .
    • Tap Cancel subscription .
  5. 5
    Samsung TV. To cancel a subscription billed through Samsung TV, do the following:
  6. {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/9\/97\/Get-Your-Child-to-Love-Reading-Step-13.jpg\/v4-460px-Get-Your-Child-to-Love-Reading-Step-13.jpg","bigUrl":"\/images\/thumb\/9\/97\/Get-Your-Child-to-Love-Reading-Step-13.jpg\/v4-728px-Get-Your-Child-to-Love-Reading-Step-13.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"<div class=\"mw-parser-output\"><p>License: <a target=\"_blank\" rel=\"nofollow noreferrer noopener\" class=\"external text\" href=\"https:\/\/creativecommons.org\/licenses\/by-nc-sa\/3.0\/\">Creative Commons<\/a><br>\n<\/p><p><br \/>\n<\/p><\/div>"}
    If you get your HBO Max subscription through a provider, you'll need to contact your provider.
    • Log into your provider's website and look for add-ons or bundle subscriptions.
    • Alternatively, contact your provider directly.
    7. Advertisement

Expert Q&A

Ask a Question
200 characters left
Include your email address to get a message when this question is answered.
Submit
      Advertisement

      Tips

      Submit a Tip
      All tip submissions are carefully reviewed before being published
      Name
      Please provide your name and last initial
      Submit
      Thanks for submitting a tip for review!

      You Might Also Like

      How to
      Remove Shows & Movies from your Peacock Continue Watching List
      11 Simple Ways to Speed Up a Slow Amazon Fire TV Stick
      Can You Get Apple TV on Chromecast? Easy Alternative Methods
      How to
      Watch Videos from Your Phone on Your TV
      How to
      Fix the ESPN App When It's Not Working: 9 Quick Tips
      How to
      Watch TV on the Internet
      How to
      Update to the Latest Version of Kodi on Firestick & Other Devices
      3 Simple Ways to Unsubscribe From Crunchyroll Premium
      Easy Ways to Cancel FuboTV on Roku and the Web
      Simple Ways to Watch Movies Online With Netflix
      How to
      Watch Crunchyroll with Friends (2020)
      6 Simple Steps to Clear the Cache on a Firestick
      How to
      Activate HBO Go on PC or Mac
      How to
      Watch Now TV on Amazon Fire Stick (2020)
      Advertisement

      References

      1. ↑ https://help.max.com/us/Answer/Detail/000002526

      About This Article

      Thanks to all authors for creating a page that has been read 701 times.
      If you buy through links on our site, we may earn a commission .

      Is this article up to date?

      Advertisement