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If your Xbox game disc isn't working properly, it may need a good cleaning. Smudges, dirt, and scratches can prevent the Xbox's laser from reading the disc's data. Cleaning the disc will only take a few moments if you have the right materials, and you can even remove light scratches using household products.

Method 1
Method 1 of 2:

Cleaning Smudges and Grime

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  1. Isopropyl alcohol is a powerful cleaning agent, and you can get it for cheap from most grocery stores.
    • If you don't have isopropyl alcohol, window cleaner will work as well.
  2. Avoid touching any of the disc surface.
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  3. Microfiber is very tightly-woven, and is soft to the touch. It will pick up dirt and dust without scratching the disc's surface. [1]
    • Don't use tissue, paper, towels, or cotton to wipe the disc. These materials all pose a scratching risk.
  4. Rotate the disc and wipe again from the center to the edge. Keep rotating until the entire disc has been wiped.
    • Wipe straight from the center instead of in circles. Wiping in circles around the disc can increase the risk of scratching. [2]
  5. Allow the disc to air dry, but don't place it in direct sunlight. Isopropyl alcohol should only take a few seconds to dry; window cleaner may take a little longer.
    • Avoid drying with a dry cloth, as this can promote scratching.
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Method 2
Method 2 of 2:

Fixing Light Scratches

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  1. Since toothpaste is slightly abrasive, you can use it to polish off light scratches on the surface of your disc. Make sure that it is not a whitening or bleaching toothpaste, as these contain chemicals that can damage the disc. [3]
    • Baking soda toothpaste will give the best results. Avoid gel-based toothpastes.
  2. You don't need much, a little smaller than a pea should be sufficient.
  3. Just a drop or two should be enough, you want to be able to make a paste with the toothpaste, but not turn it too runny.
  4. If you're using your finger, make sure that you've cleaned it first to remove excess oils. Apply gentle pressure and rub back and forth over the scratch to polish it out.
    • Rub from the center towards the edge, not in a circular motion.
  5. Make sure that all of the excess toothpaste has been removed from the disc surface. Allow the disc to air dry after rinsing it off.
  6. If the scratches are too much for toothpaste to handle, your only other option may be professional resurfacing. This is usually a pretty expensive process, and if the game is older it may be cheaper to just buy a new copy.
    • Check your local used video game, music, or movie stores to see if they offer disc resurfacing services.
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Expert Q&A

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  • Question
    What else can I use to clean a disc without touching it?
    Florisa-Leila Ramos
    Cleaning Expert
    Florisa Ramos is a Cleaning Expert based in Leominster, Massachusetts. Florisa founded Office & Home Cleaning in 2017 and brings over 20 years of experience in the house cleaning industry. With a 5-star rating on Google, Office & Home Cleaning offers deep cleaning, move-in and move-out cleaning, and office cleaning services. With extensive training in cleaning business fundamentals and a workshop certification in commercial cleaning and facilities management, Florisa has built a reputable career in the cleaning industry, demonstrating expertise in both residential and commercial cleaning services. She has been featured on multiple online platforms, showcasing best practices, expert cleaning tips, and sustainable cleaning solutions. Recognized for her commitment to eco-friendly practices, Florisa prioritizes using safe, non-toxic products to protect both clients' spaces and the environment. Florisa has an Associate's degree in Business Administration from Mount Wachusett Community College.
    Cleaning Expert
    Expert Answer
    Using compressed air is a great option. Just hold the can upright and give a few short bursts across the surface of the disc to blow away dust and debris. This method works well because it removes particles without the risk of scratching your disc or leaving any fingerprints. For stubborn spots, you can use a soft, lint-free cloth to gently wipe the disc, holding it by the edges to avoid touching the surface.
  • Question
    How do I get a disc working after it's been in a house fire?
    Jackson Quesinberry
    Community Answer
    If the plastic is melted in any way it is irreparable.
  • Question
    One of my games always freezes at a certain point. What should I do to fix this?
    Community Answer
    Clean the disc with toothpaste, and also clean your console's laser lens with a dedicated lens cleaner.
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