6 Quick & Easy Ways to Contact Cash App Support for Help

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How to call, message, or write to Cash Support for assistance
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Cash App is a mobile app that allows you to make and receive payments. While the app is easy to use, you may need to contact Cash App Support if you are having issues that can’t be easily resolved. As of 2025, Cash App has changed their contact channels, and they now have live phone support, in-app messaging, and more. Unfortunately, there is no way to email Cash App for support. Read on to learn how you can contact Cash App's support.

Ways to Contact Cash App

Cash App's support number is 1-800-969-1940, and you can call between 9 am and 7 am ET. You can chat with Cash App Support in Cash App by going to Settings > Chat . Cash App can also be contacted on social media or via mail. Direct inquiries about the CFPB Settlement to 1-888-488-1181 or CFPBinquiry@cash.app.

Method 1
Method 1 of 6:

By Phone

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  1. Cash Support can be reached by calling between 9 am and 7 pm Eastern Time (US). [1] When calling, once the automated phone system asks what you are calling for, you can press 0 to hear a list of options instead of having to say what you're calling for out loud.
    • When you call Cash Support, the automated phone system might tell you to check your Cash App for a verification message. If you tap the message in Cash App, it will speed up the process once you speak to a customer service agent.
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Method 2
Method 2 of 6:

Online Chat

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  1. 1
    Chat with Cash Support in the Cash App app. If your issue isn't super urgent, you can chat with Cash Support in the app. A Cash Support agent will reply, and you'll get notified when a new message shows up. While this is usually a pretty speedy way of contacting Cash Support, it may take a little while to get a response if a lot of other users are contacting Cash Support via chat at that moment.
    • To contact Cash Support via chat, open Cash App and tap on your profile icon in the upper-right corner of the screen. Then, tap Support > Chat .
    • Type your message in the field at the bottom of the screen that says "Chat with Support." Attach images or files (if necessary) by tapping the + button and choosing what you want to attach. Tap the paper airplane icon to send your message.
Method 3
Method 3 of 6:

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  1. 1
    Send a message to Cash App on one of their social media accounts. Cash App has a presence on almost all of the social media apps. Here's all of their social media handles and how you can contact them there:
    • Instagram: @CashApp
      • Best contact method: Sending a DM
    • X: @CashApp , @CashAppSupport
      • Best contact method: Sending a DM or tagging in a post
    • Facebook: SquareCash
      • Best contact method: Sending a message via Messenger
    • TikTok: @CashApp
      • Best contact method: Sending a DM
    • Reddit: u/CashAppAndi
    • Twitch: CashApp
      • Best contact method: Typing !support in chat when they are live
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Method 4
Method 4 of 6:

By Mail

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  1. If you can afford to wait for the mailing and response time, you can send a letter to the Cash App headquarters in California. Address your letter to: Cash App, 1955 Broadway, Suite 600, Oakland, CA, 94612 .
Method 5
Method 5 of 6:

CFPB Settlement

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  1. 1
    Cash App has different contact info about the CFPB Settlement. In early 2025, Cash App settled with the Consumer Financial Protection Bureau (CFPB) over weak security protocols, mishandled fraud complaints, and poor customer service offerings. [2] If you need to contact Cash App in regards to the settlement, you can do so in the following ways: [3]
    • Phone: 1-888-488-1181
    • Email: CFPBinquiry@cash.app
    • Mail: Cash App MSC 210, 1955 Broadway, Suite 600, Oakland, CA, 94612
    • Chat: Contact Cash Support in the app
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Method 6
Method 6 of 6:

Filing a Complaint

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  1. 1
    Cash App accepts complaints through any of their contact channels. However, it may be best to call Cash Support or chat with Cash Support in the Cash App app for the fastest response.
    • If you're in the United Kingdom, you can file a complaint by going to https://cash.app/help/gb/en-gb/ and clicking Contact Support , or by sending a letter to 101 New Cavendish Street, 4th Floor, London, W1W 6XH. [4]

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      Warnings

      • Some sources online state that you can contact Cash App via email by emailing support@cash.app, but Cash App does not list this as a valid contact method on their website. If you message this address, you may not get a response. It's best to use one of the other contact channels outlined in the article above.
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      References

      1. ↑ https://cash.app/contact
      2. ↑ https://www.consumerfinance.gov/about-us/newsroom/cfpb-orders-operator-of-cash-app-to-pay-175-million-and-fix-its-failures-on-fraud/
      3. ↑ https://cash.app/help/1625-cash-app-cfpb-settlement
      4. ↑ https://cash.app/help/gb/4000-complaints-process

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