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Learn why iPhone contacts are missing and how to the problem
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If all or some of your contacts aren't showing up on your iPhone, this can be due to a software glitch. Apple introduced a fix in a recent update, but if you still can't see your contacts, there are quick ways to troubleshoot it. Here's how to fix contacts not showing up on an iPhone.

1

Restart your iPhone.

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  1. A quick restart can fix common issues. Do the following:
    • On iPhones without a Home button, press and hold the Power and Volume Up buttons until the Power slider appears.
      • On iPhones with a Home button, press and hold the side button until the slider appears.
    • Slide the slider with your finger and wait for your iPhone to turn off.
    • Wait 30 seconds, and then turn it back on.
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2

Update your iPhone.

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  1. Make sure your iPhone is updated . This issue has impacted many users, and many have had luck after updating to the latest version. Do the following:
    • Go to Settings .
    • Tap General .
    • Tap Software Update .
    • Tap Download and Install .
3

Resync iCloud.

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  1. If you use iCloud to store your contacts, make sure they're enabled in your settings and that you're connected to Wi-Fi to sync it properly. If they are, you can resync them. Do the following:
    • Go to Settings .
    • Tap your Apple ID.
    • Tap iCloud .
    • Tap Show All .
    • Toggle off Contacts .
      • If prompted, select Keep on My iPhone .
    • Toggle on Contacts again.
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4

Show All Contacts in the app.

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  1. iPhone places contacts in groups based on where it receives the contact information. You may have the app set to only show a certain group. To check, do the following:
    • Open the Contacts app.
    • Tap Lists in the top-left corner.
    • Tap All Contacts to see all saved contacts.
5

Add more Contacts accounts.

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  1. If you get your contacts from multiple sources, such as your Google contacts or Outlook contacts , make sure they're added and enabled on your iPhone. Do the following:
    • Open Settings .
    • Tap Contacts .
    • Tap Accounts .
    • Tap Add account to select a type and enter its login information.
      • If you have accounts already added, tap one now.
    • Make sure Contacts is toggled on.
    • Repeat for each account.
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6

Force rebuild contacts.

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  1. This can only be done if you have at least one visible contact on your list. Do the following:
    • Open the Contacts app.
    • Select a contact.
    • Tap Edit in the top-right corner.
    • Add new details (fake or real—you can delete this later).
    • Tap Done .
    • Restart your iPhone.
7

Use iCloud data recovery.

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  1. Keep in mind this will only work if you use iCloud sync for your contacts. [1] Do the following:
    • Sign into https://www.icloud.com/ on your mobile browser.
    • Tap the app grid in the toolbar.
    • Tap Data Recovery .
    • Tap Restore Contacts .
    • Find the most recent version and tap Restore .
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8

Restore from an older backup.

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  1. Restore your iPhone from a backup. This can be done using iCloud, iTunes, or your computer. This process will vary depending on the method.
    • If you restore your iPhone with the most recent backup and the contacts still don't show up, try using the backup before that one.
9

Factory reset without restoring backup.

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  1. Factory reset your device fully. However, do not restore from an existing backup. This is a time-consuming method that requires you to add your iPhone's synced services, information, and data manually.
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10

Contact Apple support.

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  1. Contact Apple's customer support . If you're still having issues after trying the above methods, this could indicate an issue with the device itself. You may still be covered under warranty and eligible for a replacement.

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