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This wikiHow will teach you how to install printer drivers manually when it isn't included with the printer or if your current driver isn't working properly. You can try to update your computer (to attempt to trigger an updated driver download), or, if those methods don't work, try installing the software from the printer manufacturer's website.

Method 1
Method 1 of 3:

Using Windows Update

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  1. You can also press the Windows key.
  2. You'll see this gear icon in the left-most panel of the expanded Start menu.
    • Alternatively, press the key combo Win + I (that's an Uppercase "i").
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  3. It's next to a large refresh icon.
  4. If Windows Update finds an updated installed printer driver, it will automatically download and install it. [1]
    • Alternatively, click View optional Updates and then click the arrow next to "Driver Updates" to see a list of installed drivers that you can update. When you find your printer's driver (if it's already installed), click it to select it and click Download and Install .
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Method 2
Method 2 of 3:

Using macOS

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  1. " You can get here by clicking the Apple logo, then going to System Preferences > Printers & Scanners .
  2. If it's not in the list, use the method for downloading installers from the printer manufacturer's website.
    • If you clicked to select your printer, you should see its details in the panel on the right side of the window.
  3. It's the Remove button and will remove your printer from the list.
  4. This is the Add button. If you're prompted, select Add Printer or Scanner .
    • You should see the IPs, Shared, and Open Directory printers on your network as well as the one you're trying to install. However, this list may take a few minutes to populate.
  5. If it doesn't appear, make sure it's connected to a power source and is on.
  6. You can use: AirPrint if it's offered (you won't need any cables), printer software installed on your Mac or downloaded from Apple (the prompt will direct you to download available printer software) or printer software from a file on your Mac (which doesn't apply if you don't have the printer software already installed).
  7. On macOS, printer drivers aren't known as "drivers" but as "printer software" instead. You'll want to download the recommended software to be able to use your printer. [2]
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Method 3
Method 3 of 3:

Using the Printer Manufacturer's Website

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  1. You can find this easily enough by using "[printer name] support" in the search field of a search engine.
  2. You can either browse the "Drivers" section of the website or, if it's available, search by your printer model.
  3. You'll click a Download button or the driver name to be prompted to save the file.
  4. Most drivers are self-installing, but you need to open the file to prompt it to self-install.
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      About This Article

      Article Summary X

      1. Click the Start logo.
      2. Open Settings.
      3. Click Update & Security .
      4. Click Check for Updates .

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