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Easy troubleshooting guide for Last.fm scrobbling issues
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Is Last.fm not counting your scrobbles? You can usually fix Last.FM not scrobbling by disconnecting from and reconnecting to Spotify (or your preferred music app). Read on to learn what to do if Last.fm stopped scrobbling songs on your computer, phone, or tablet.
Fixing Last.fm Scrobbling Problems
- If Last.fm stopped scrobbling Spotify, sign in to Last.fm in a browser, disconnect Spotify, then reconnect.
- For Sonos, Last.fm scrobbling will work for supported services once you add the Last.fm music service to the app.
- The Last.fm mobile app scrobbles YouTube Music, Tidal, and some others on Android. On iPhone/iPad, it only supports Apple Music.
Steps
Section 1 of 4:
Last.fm Not Scrobbling Spotify
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Disable private listening. If you're listening to Spotify with the Private option enabled, Last.fm can't scrobble.
- In the mobile app, tap your profile photo on the Home tab, go to Settings and privacy > Privacy & Social , and turn off "Private session" if active.
- In the desktop app, you'll see a blue lock icon at the top-right corner of the Home tab when in a private session. Click your profile photo and select Private session to turn it off.
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Open your Last.fm Settings. If Last.fm still isn't scrobbling Spotify tracks, you can usually fix the problem by reconnecting to the Spotify API. Begin by logging in to Last.fm at https://last.fm .
- On a computer, hover your mouse over your profile picture at the top-right and select Settings .
- On a phone or tablet, tap the three horizontal lines at the top-left and select Settings .
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Click or tap the Applications tab. In a mobile web browser, swipe left across the tabs under "Settings" if you don't see Applications .
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Click or tap Disconnect under "Spotify Scrobbling." You should see this under "Connected applications." This removes the connection between Last.fm and Spotify.
- If you see Connect instead, you haven't yet set up scrobbling for Spotify, or the connection was somehow lost. Skip to the next step.
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Click or tap Connect and sign back in to Spotify. Follow the on-screen instructions to log in to Spotify and provide permission if prompted.
- To see if this fixes the problem, close and reopen Spotify, then listen to 2 or 3 new tracks. After listening to a few songs, your scrobbles should appear on your Last.fm profile.
- While rare, Last.fm does experience outages that affect scrobbling. Before you continue, go to https://twitter.com/lastfmstatus to check for outages.
- check https://open.spotify.com/ to see if that URL will open in a web browser. If it won't, you'll need to wait for Spotify's servers to come back up. Until then, Spotify's web services will not be reachable by Last.fm, so scrobbling won't work until the service is restored.
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Section 4 of 4:
Last.fm Not Scrobbling Windows & Mac Media Players
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Install Last.fm Desktop Scrobbler. If you listen to digital music files in a music app like Windows Media Player, iTunes for Windows, or the Apple Music app on your Mac, you'll need the Last.fm Desktop Scrobbling to record scrobbles to Last.fm. [5] X Research source Go to https://www.last.fm/about/trackmymusic , click the Download Now button. Once downloaded, double-click the installer, and follow the on-screen instructions.
- The legacy Last.fm desktop app for Windows is no longer supported and likely won't work with the latest app updates. To see which app you're using, click the Windows menu, go to All apps , and look for "Last.fm Desktop Scrobbler" (the current version) or "Last.fm Desktop app" (the old version). If you have "Desktop app," uninstall it and install the latest version.
- If you stream music in a web browser, such as on the Pandora, Deezer, or Bandcamp website, use a web-based scrobbler like Web-scrobbler instead.
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Log in to Last.fm. After installing the app, you will be prompted to sign into your Last.fm account. Click the Log in button to open the login page in your web browser and sign in (if you aren't already).
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Click Yes, Allow Access . This gives the Last.fm Desktop Scrobbler permission to access your Last.fm account.
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Enable scrobbling for your preferred app. To do so, click the Last.fm icon in your taskbar or menu bar, make sure "Enable scrobbling" is selected, click Settings , and check the box next to the app you use to play your digital audio files.
- If you don't see the app you're using, you can't use the Desktop Scrobbler to scrobble with that app. Check your favorite app's website for alternatives.
- Once you've enabled scrobbling for your music app, close and reopen the app and play a few new songs. After a few tracks have played, you should begin to see your scrobbles on Last.fm.
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