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Figure out why your monitor keeps black-screening randomly out of nowhere
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It can be frustrating when you are trying to work or play games and your monitor keeps going black at random. Luckily, you can do a few things to fix this issue. This wikiHow article teaches you how to troubleshoot a monitor that keeps going black.

Quick Steps

  1. Check your video cables and connectors for damage.
  2. Update and/or reinstall your graphics drivers.
  3. Factory reset your monitor.
  4. Make sure your screen saver settings are set to off.
  5. Disable your power saver settings.
  6. Ensure your resolution and refresh rate settings match your monitor.
  7. Reduce the graphics settings in resource-intense games and apps.
1

Check your cables and connectors.

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  1. Make sure they are firmly connected. Inspect for damage. Wiggle the cable to see if the monitor goes black. Try using a different video cable and see if it fixes the problem. Try connecting to a different monitor or a TV and see if that fixes the issue. Also, check the connection ports for the video cables and make sure they are clean, free of debris, and not damaged.
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2

Update your graphics drivers.

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  1. The graphics driver is the software that interfaces with your graphics card and tells it how to function. If your graphics card driver isn't updated, it could cause issues, like your monitor randomly going black. Use the following steps to update your graphics card driver :
    • Right-click the Windows Start menu.
    • Click Device Manager .
    • Expand Display adapters .
    • Right-click your graphics card driver.
    • Click Update Driver .
3

Reinstall your graphics driver.

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  1. If updating your graphics driver doesn't work, you may have a corrupt or incorrect graphics driver. You can download the correct graphics driver from the manufacturer's website of your graphics card. Use the following steps to uninstall and reinstall your graphics card:
    • Download the correct graphics card for AMD , NVidia , or Intel .
    • Right-click the Windows Start menu.
    • Click Device Manager .
    • Expand Display adapters .
    • Right-click your graphics card driver.
    • Reinstall the graphics driver using the installer.
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4

Factory-reset your monitor.

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  1. If there are any software issues with your monitor, factory resetting it may fix it. The way you factory-reset your monitor will differ depending on the make and monitor of your monitor. Consult the user's manual or manufacturer's website to learn how to factory reset your monitor.
5

Check your screen-saver settings.

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  1. Use the following steps to check your screen-saver settings:
    • Click the Windows Start menu.
    • Type screen saver .
    • Click Turn Screen saver on or off .
    • Select "None" under screen saver.
    • Click Apply .
    • Click Ok .
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6

Check your power management settings.

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  1. Your power management settings could be causing your monitor to shut off. Use the following steps to check your power saver settings:
    • Click the Windows Start menu.
    • Type "power saver."
    • Click Choose a power plan .
    • Click Choose when to turn off the display on the left.
    • Select "Never" next to turn off the display (If you have a laptop, you can select a different option from when your computer is plugged in and when it is on battery.)
7

Change your resolution and refresh rate.

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  1. If your resolution and refresh rate are different than your computer monitor, your monitor will need to flicker or go black to change modes. Use the following steps to change your screen resolution and refresh rate: [1]
    • Right-click your desktop.
    • Click Display Settings .
    • Use the drop-down menu next to "Display Resolution" to set the resolution to match your monitor's resolution.
    • Click Advanced Display .
    • Set the refresh rate to match your monitor.
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8

Reduce your graphics settings.

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  1. Many new AAA games have gorgeous-looking graphics, but they require a heavy-duty GPU and CPU to play. If your computer isn't up to the task, you may want to reduce the graphics settings in the Settings or Options menu for the games you play to prevent hardware and graphics issues. [2]
9

Turn off G-Sync and FreeSync.

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  1. Both G-Sync and Freesync are designed to prevent screen tearing and stuttering. However, if your graphics driver or monitor is incompatible, it can cause your screen to turn black.
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10

Disable High Contrast Mode.

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  1. High contrast modes can interfere with the display output of your monitor. Use the following steps to disable high contrast.
    • Click the Windows Start menu.
    • Click the Settings icon.
    • Click Accessibility .
    • Click Contrast themes .
    • Select "None" next to "Contrast themes."
    • Click Apply .
11

Uninstall conflicting apps.

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  1. If you noticed the problem started happening after you installed a particular app, use the following steps to uninstall that app:
    • Click the Windows Start menu.
    • Click the Settings icon.
    • Click Apps .
    • Click Installed apps .
    • Select the problematic app.
    • Click Uninstall at the top (Windows 10) or click the three dots in the upper-right corner and click Uninstall . (Windows 11).
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12

Stop overclocking your PC.

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  1. If you have overclocked your CPU or GPU, you could be pushing your computer hardware past its limits. Revert your overclock settings back to the default.
13

Scan for corrupt files.

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  1. If your computer's operating system has broken or corrupt files, it could be causing problems with your graphics driver. Use the following steps to scan for corrupt files and fix them: [3]
    • Click the Windows Start menu.
    • Type "CMD."
    • Right-click the Command Prompt and click Run as Administrator .
    • Type sfc /scannow and press Enter .
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14

Run a virus scan.

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  1. Viruses or malware could be causing hardware problems on your computer that interfere with your monitor or graphics driver. Perform a virus scan to check for and remove malware and viruses.
15

Faulty monitor or power supply.

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  1. If you've tried everything and your monitor is still going black, it could be failing or have a faulty power supply. You will need to take it to a repair shop or purchase a new one.
    • If your monitor is experiencing power problems, you can [ it yourself ] with a soldering iron and a few capacitors.
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