How to Promote Ethical Behavior in the Workplace

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Are you constructing fresh guidelines for workplace decorum? Are you taking over the managerial role at an office where employees aren’t necessarily acting morally? Regardless of your role, clear and specific standards of conduct are the foundation of an ethical workplace. Putting these values into practice starts at the top, and management must set the tone for people on their teams. In this article, we’ll walk you through everything you need to know about creating an ethical workplace so that your employees are happy and safe.

Method 1
Method 1 of 4:

Establishing Ethical Standards

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    Put your company’s standards of conduct in writing. Don’t assume that all employees have a universal sense of what’s right and wrong. [1] Compile an exhaustive list of workplace standards, from acceptable language to ethical business practices. Post written standards in common areas and publish them in the employee handbook. [2]
    • Keep standards as specific as possible. Instead of “Be respectful,” specify that “Employees should not comment on physical appearance or make unwanted sexual advances of any kind.”
    • Consider also hiring a team or department that manages the ethics of the entire workplace, like an HR department. [3]
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    Legality is important, but it doesn’t define workplace ethics. Educate employees about industry-specific regulations, but don’t limit your ethical standards to legal codes. [4]
    • For example, ensure that all employees know the safety standards for the products you manufacture and repair. However, set your standards beyond safety codes. If a product needs to be repaired, terminate or discipline employees if they overcharge for services by repairing parts that weren’t broken.
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    Written ethical standards are useless if the organization’s leadership doesn’t follow them. Executives, board members, and department heads must act as role models for the rest of the organization. Furthermore, standards must be enforced consistently; a senior manager should face the same consequences as a mailroom clerk. [5]
    • “Do as I say, not as I do,” and “They’re breaking the rules, so I can, too,” mentalities can lead to a toxic company culture. If the head of sales fudges numbers and misleads customers to exceed quotas, your entire sales team will follow their example. The resulting company-wide ethics breakdown is a lot more difficult to handle than individual cases of misconduct.
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    When you interview prospective employees, include specific questions that gauge their values. Hire a candidate who demonstrates strong ethical reasoning over one with dubious ethics, even if the latter has a strong professional record.
    • For example, ask industry-specific interview questions such as, “Is it more important to meet a deadline or to ensure a product exceeds safety standards?” or “What would you do if you knew a coworker took bribes?”
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Method 2
Method 2 of 4:

Providing Ethics Training

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    Like written ethical standards, training needs to provide concrete, relevant information instead of vague ideals. The company’s ethics officer or human resources department should come up with a list of specific scenarios that employees might face. These examples should then be presented to employees at new hire orientations and in annual ethics training sessions. [6]
    • For example, present specific examples of sexual harassment, hostile behavior, fraud, and other unethical conduct. Look online for newspaper articles or other accounts of actual misconduct. Analyze these case studies with employees during training. Ask them to identify why particular actions were unethical and how violators could have handled the scenario differently.
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    Focus on developing skills that empower employees to perform efficiently without cutting corners. For instance, teach employees how to manage their time, solve problems, and ask for help when necessary. Set reasonable productivity expectations to discourage them from making unethical decisions in order to meet deadlines. [7]
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    Onboarding and orientation typically focus on filling out paperwork and teaching new hires about particular tasks. However, new hire procedures should include verbal instruction on the company’s ethical standards and prepare employees for ethical issues they might face. Additionally, you need to inform new hires about the process of filing a confidential complaint if they witness or are the victim of misconduct.
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    Annual training days will help maintain your company’s ethical culture. Review workplace conduct standards and ethical business practices, and analyze industry-specific scenarios as a group. Hold training sessions in person instead of remotely in order to encourage dialogue, trust, and team problem solving. [8]
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Method 3
Method 3 of 4:

Rewarding Ethical Behavior

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    Avoid setting performance goals that encourage employees to put profit over clients, coworkers, and safety standards. Sales quotas and other profit-centered benchmarks can incentivize unethical behavior. In addition to rewarding top sellers, offer monetary bonuses and other awards to employees with high customer satisfaction ratings or excellent safety records. [9]
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    Suppose an employee identifies a specification mistake in a blueprint or raises concerns about a new product’s safety. Redesigning that product might cost money in the short-term and delay its release. However, that employee saved your company’s reputation and prevented potential injuries, recalls, lawsuits, and regulatory fines. [10]
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    Factor ethical conduct into all decisions regarding promotions, raises, and bonuses. Failure to do so could result in a toxic company culture. If you reward unethical behavior with promotions and compensation, you’re telling employees throughout the organization that they need to violate codes of conduct in order to succeed. [11]
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    Sharing company profits with workers discourages them from manipulating numbers for their own benefit. [12] For instance, you could earmark 10 to 15 percent of pre-tax profits for distribution among employees. Distribute payments quarterly or annually, and base the amount an employee earns based on their overall performance. [13]
    • Don’t base performance evaluations on raw numbers. Factor in their contribution to morale, work ethic, client relations, and other less tangible criteria.
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Method 4
Method 4 of 4:

Dealing with Misconduct

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    Ensure every employee knows the consequences of unethical behavior. Inform employees about specific disciplinary measures in the company’s written ethical standards, at new hire orientations, and at ongoing training sessions. [14]
    • For instance, make it clear that any employee caught stealing will be automatically terminated.
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    A confidential complaint process is absolutely necessary. Ideally, employees should be able to file a complaint with your human resources department anonymously. If you don’t have an HR department, appoint an ethics officer or committee who can process complaints, investigate misconduct, and ensure confidentiality. [15]
    • Whether an employee is the victim of sexual assault or witnesses unethical business practices, they need to know that they can report misconduct without fear of retaliation.
    • Make sure that all employees can comfortably voice their ethical concerns, regardless of their rank. [16]
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    Investigate misconduct allegations promptly, and don’t allow complaints to blow over or fall through the cracks. [17] Furthermore, everyone in the organization must be held to the same standards, whether they’re a senior executive or intern. [18]
    • Consistent disciplinary measures go hand in hand with rewarding ethical behavior. Both are required in order to enforce the company's ethical standards.
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Conduct Standards and Help Talking to Employees about Ethics

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  • Question
    How do you prevent unethical behaviors that exist in the workplace?
    Joe Simmons
    Corporate Trainer
    Joe Simmons is a Corporate Trainer based in West Palm Beach, Florida. Joe specializes in operations management, leadership, learning and development, and employee training to help employees become high-performing teams. He holds a Bachelor’s degree in Marketing from The University of South Florida. Joe’s coaching has helped numerous organizations with employee retention, revenue growth, and team productivity.
    Joe Simmons
    Corporate Trainer
    Expert Answer
    Establish a department that oversees the ethics of the entire company, such as HR. With this team, create a line of open communication where any employee can voice their concerns.
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  • Question
    How can I make my HR department better?
    Joe Simmons
    Corporate Trainer
    Joe Simmons is a Corporate Trainer based in West Palm Beach, Florida. Joe specializes in operations management, leadership, learning and development, and employee training to help employees become high-performing teams. He holds a Bachelor’s degree in Marketing from The University of South Florida. Joe’s coaching has helped numerous organizations with employee retention, revenue growth, and team productivity.
    Joe Simmons
    Corporate Trainer
    Expert Answer
    Make sure that your HR department takes all employee reports seriously. After all, if the department isn't taking action on serious claims, why does it exist in the first place?
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      References

      1. ↑ Joe Simmons. Corporate Trainer. Expert Interview. 29 June 2021.
      2. ↑ https://www.shrm.org/hr-today/news/hr-magazine/pages/0414-ethical-workplace-culture.aspx
      3. ↑ Joe Simmons. Corporate Trainer. Expert Interview. 29 June 2021.
      4. ↑ https://www.entrepreneur.com/article/272746
      5. ↑ https://www.forbes.com/sites/walterpavlo/2014/01/16/making-people-behave-more-ethically-an-mbas-view/#51f735462100
      6. ↑ https://www.asaecenter.org/resources/articles/an_plus/2015/december/making-ethics-a-priority-in-your-workplace
      7. ↑ https://www.psychologytoday.com/blog/do-the-right-thing/201507/six-ways-create-culture-ethics-in-any-organization
      8. ↑ https://www.shrm.org/hr-today/news/hr-magazine/pages/0414-ethical-workplace-culture.aspx
      9. ↑ https://hbr.org/2011/04/ethical-breakdowns
      1. ↑ https://phys.org/news/2016-08-employers-ethics-reward-workers.html
      2. ↑ https://www.forbes.com/sites/walterpavlo/2014/01/16/making-people-behave-more-ethically-an-mbas-view/#51f735462100
      3. ↑ https://www.forbes.com/sites/walterpavlo/2014/01/16/making-people-behave-more-ethically-an-mbas-view/#51f735462100
      4. ↑ https://www.inc.com/guides/2010/04/profit-sharing-plan.html
      5. ↑ https://www.forbes.com/sites/walterpavlo/2014/01/16/making-people-behave-more-ethically-an-mbas-view/#51f735462100
      6. ↑ https://www.shrm.org/hr-today/news/hr-magazine/pages/0414-ethical-workplace-culture.aspx
      7. ↑ Joe Simmons. Corporate Trainer. Expert Interview. 29 June 2021.
      8. ↑ Joe Simmons. Corporate Trainer. Expert Interview. 29 June 2021.
      9. ↑ https://www.shrm.org/hr-today/news/hr-magazine/pages/0414-ethical-workplace-culture.aspx

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