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When troubleshooting an issue with your iPod, it's sometimes helpful to manually put it into Disk Mode.

Method 1
Method 1 of 2:

Using iPods With a Click Wheel

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  1. (Set it to Hold, then turn it off again.)
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  2. When the Apple logo appears, release the Menu and Select buttons and immediately press and hold the Select and the Play/Pause buttons until the Disk Mode screen appears.
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Method 2
Method 2 of 2:

Using iPods Without a Click Wheel

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  1. (Set it to Hold, then turn it off again.)
  2. This resets iPod. When you reset iPod all your music and data files are saved, but some customized settings may be lost.
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      Tips

      • If you are having difficulty putting the iPod model into disk mode, set it on a flat surface. Make sure that the finger pressing the Select button is not touching the Click Wheel. Also make sure that you are pressing the Play/Pause button toward the outside of the Click Wheel and not near the center.
      • If you are still unable to put your iPod with a Click Wheel into Disk Mode, use one finger from one hand to press the Select button, and one finger from the other hand to press the Play/Pause button.
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      Warning

      • To return it to its normal operating state, you will have to reset iPod.


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