Q&A for How to Buy on Ticketmaster

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Question

How can I buy tickets if the Ticketmaster site is closed due to the proximity of a concert?

Community Answer

Get the tickets from another source. Try StubHub.

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Question

What do I do after getting the Ticketmaster receipt?

Community Answer

Print the receipt(s) if you can. If you can't, download the file to your phone. Present either the printed or digital copy to gain entrance to the show you chose.

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Question

Do I need to hit refresh when waiting for ticket info online?

Community Answer

No. If Ticketmaster is refreshed, you may need to enter all the info again.

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Question

Are there any physical locations to purchase tickets?

Community Answer

Yes, in most cases you can buy tickets at the concert or sporting event venue.

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Question

Will a digital Ticketmaster receipt let me into a show?

Community Answer

You will need the actual ticket, which you will have purchased online. You can open it in a separate window or print directly off the site.

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