Q&A for How to Buy on Ticketmaster

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  • Question
    How can I buy tickets if the Ticketmaster site is closed due to the proximity of a concert?
    Community Answer
    Get the tickets from another source. Try StubHub.
  • Question
    What do I do after getting the Ticketmaster receipt?
    Community Answer
    Print the receipt(s) if you can. If you can't, download the file to your phone. Present either the printed or digital copy to gain entrance to the show you chose.
  • Question
    Do I need to hit refresh when waiting for ticket info online?
    Community Answer
    No. If Ticketmaster is refreshed, you may need to enter all the info again.
  • Question
    Are there any physical locations to purchase tickets?
    Community Answer
    Yes, in most cases you can buy tickets at the concert or sporting event venue.
  • Question
    Will a digital Ticketmaster receipt let me into a show?
    Community Answer
    You will need the actual ticket, which you will have purchased online. You can open it in a separate window or print directly off the site.
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